- Location
- Poland - Warsaw - ASEC
- Source
- Workday
Description
Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?
Aviva is looking for Underwriters to join a new team based in Poland. This is a great opportunity for someone who enjoys assessing risk, making sound underwriting decisions, and delivering excellent outcomes for customers.
What will you be doing?
Assessing and underwriting Life Insurance, Critical Illness and Income Protection applications in the UK market, including medical and nonmedical risk, in line with Aviva’s underwriting philosophy, standards, and delegated authority.
Delivering accurate, consistent and customer-focused decisions, ensuring a high-quality experience throughout the underwriting process.
Communicating via email and phone, clearly and professionally, with advisers, customers, internal stakeholders and UK underwriting colleagues to explain underwriting requirements and decisions.
Escalating cases appropriately where authority limits are exceeded or additional expertise is required.
Completing Post Issue Sampling of medical reports on previously auto-accepted cases, to ensure accurate outcomes.
Contributing to continuous improvement, identifying opportunities to improve processes, quality, and customer experience.
Ensuring all underwriting activity is compliant with regulatory requirements, data protection standards, and Aviva policies.
What we’re looking for?
Underwriting experience in Life Insurance, Critical Illness, and/or Income Protection, preferably in all 3 areas.
Solid capability to assess risk accurately and consistently within authority, including appropriate escalations and quality checks to ensure sound underwriting decisions.
Proficiency in English.
Excellent communication skills (written and verbal), with the ability to explain underwriting requirements and decisions clearly to advisers, customers, and internal stakeholders.
High level of attention to detail, analytical thinking, and accountability in decision-making.
A mindset geared toward continuous improvement, with the ability to identify opportunities to enhance processes, quality, or customer experience.
Strong understanding of regulatory compliance, data protection standards, and internal policies.
In Aviva Services Excellence Centre, we provide:
Contract of employment
Performance Bonus
Private medical care (ENEL-MED)
Cafeteria system of benefits (e.g. MultiSport card)
Additional parent privileges:
- baby leave – 6 weeks leave for second parent
- shortened working time after parental leaveEmployer-funded group insurance
Employee Shares Plan
Extra day off for birthday
Paid time off to volunteer
Additional leave acquired over the years in the company (even 5 days more in a year)
Wellbeing Leave - additional two weeks paid leave after 10 years of service
Psychological support consultations
Access to the e-learning platforms
Internal employee referral program
Hybrid working model from Poland with a few days in Warsaw office per month
Attractive office location in Warsaw - Gdański Business Center
Additional entitlements for people with disabilities - Work Without Barriers
Work environment that promotes diversity - Diversity Charter
Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!
Aviva is for everyone!
We’ve been ranked the #1 Best Workplace in Poland and #5 for Women by Great Place to Work®! Join a place where you’re empowered to grow, thrive, and shine bright!
As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.
Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.
We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.
Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!
To find out more about current job offers at Aviva take a look here.
