- Location
- NY 55 Thomas St, United States of America
- Workplace
- Remote
- Type
- Full-time
- Department
- Administration
- Source
- Workday
Description
About the Role
Work Schedule:M - W 3pm - Midnight and Sat/Sun 7am - 4pm
As a Support III in Global Security, you serve as a frontline protector of people, property, and brand reputation. You monitor security systems, respond to incidents, and ensure a safe environment for employees and visitors. You play a critical role in executing security protocols, identifying risks, and supporting investigations. Your presence and vigilance help maintain a culture of safety and trust across Gap Inc. facilities.
What You'll Do
• Monitor security systems and respond to alarms, incidents, and emergencies.
• Conduct patrols, access control, and visitor management at assigned locations.
• Document incidents and support investigations with accurate reporting.
• Communicate with internal teams and external responders during emergencies.
• Follow established protocols and escalate issues as needed.
• Provide customer service and support to employees and visitors.
• Maintain awareness of surroundings and proactively identify risks.
Who You Are
- Good understanding of security protocols and procedures.
- Experience in customer service or high-pressure environments.
- Ability to remain calm and act decisively in emergencies.
- Strong communication and interpersonal skills.
- Familiarity with security systems and reporting tools.
- NY State Security Guard License Required.
Skills
Customer Service
