Responsibilities:

• Coordinates daily contract and billing operations by sequencing work, rebalancing assignments, and removing blockers to meet throughput, quality, and turnaround targets.

• Leads day-of operations by assigning tasks, monitoring queues, performing quality checks, and coaching peers and new staff on standard work and issue resolution.

• Audits records, logs, reconciliations, and supporting documentation to maintain accurate, complete, and audit-ready outputs and to correct discrepancies before downstream impact.

• Explains procedures, policy implications, timelines, and documentation requirements to align stakeholders and support consistent execution and clean handoffs.

• Resolves routine and select non-routine exceptions within policy by triaging cases, applying established controls, and escalating threshold items with supporting evidence and recommended options.

• Diagnoses recurring errors and cycle-time delays using data and observation, and implements approved changes to workflows, templates, checklists, or job aids to prevent recurrence and verify impact.

• Directs cross-training coverage and monitors adoption of updated procedures, compliance requirements, and approved tooling enhancements to sustain service levels during peaks, absences, and business changes.

Education:

• Education related to business administration, accounting, sales, computer sciences or similar vocations.

Work Experience:

• 3+ years of experience in contract administration, billing operations, invoicing, finance operations, or a related field required.

  Certification in contract management, or equivalent preferred.

Skills and Knowledge:

• SAP experience preferred

• Ability to communicate effectively both orally and in writing

• Works well under pressure and effective at meeting deadlines

• Familiarity with global geographical locations, airport codes

• Ability to work independently, self-starter, energetic

• Knowledge of Microsoft Word, and Excel.

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

€1,695.00 - €2,825.00

Affiliated Companies:

Affiliated Companies: World Courier (Lithuania) UAB