Medical Assistant

Join the team leading the next evolution of virtual care. 

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

The Medical Assistant works to ensure the highest quality virtual care experience for our members and clinical team.  In conjunction with other clinicians, the Medical Assistant contributes to products and services that relate to the delivery of efficient virtual care to Teladoc Health members.

Essential Duties and Responsibilities

Administrative Duties

• Reviewing intake records for completeness
• Transfer information to Electronic Health Record (EHR)
• Scheduling appointments
• Assessing video readiness
• Communication with other health care team members
• Communication with members
• Maintain health information in compliance with corporate and federal regulations
• Others duties as assigned

Clinical Duties

• Taking full history including medications
• Documenting biometric screenings
• Identify preventative measures needed
• EHR chart preparation prior to visit
• Assist nursing staff in preparing care plans
• Other duties as assigned

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• High school diploma required, 2+ years of college preferred
• 2+ years Medical Assistant Experience
• LPN/LVN, Nursing Student training helpful
• Customer service experience required
• EHR experience preferred
• Video conferencing experience preferred
• Proficient computer skills, specifically with Microsoft software
• Strong time management skills
• Ability to effectively manage multiple, competing priorities
• Excellent verbal and written communication skills
• Ability to work independently and as part of a high performing team
• Ability to thrive in fast-paced work environment in a growing company

Required license or credential needed to perform job: Active Medical Assistant Certification

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

The base salary range for this position is $20 - 22/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period. In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. 

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.