- Location
- Mumbai, MDC2B, India
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Source
- Workday
Description
Skill required: Payroll - Payroll Process Design
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary es Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary es Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively an
What are we looking for? Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary escalation point for internal stakeholders and payroll vendors (ADP/UKG/Dayforce) • Interface with HRBPs, Country HR, and Payroll teams for issue resolution • Provide regular governance updates (KPIs, risks, actions) Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary escalation point for internal stakeholders and payroll vendors (ADP/UKG/Dayforce) • Interface with HRBPs, Country HR, and Payroll teams for issue resolution • Provide regular governance updates (KPIs, risks, actions)
Roles and Responsibilities: •Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary escalation point for internal stakeholders and payroll vendors (ADP/UKG/Dayforce) • Interface with HRBPs, Country HR, and Payroll teams for issue resolution • Provide regular governance updates (KPIs, risks, actions)Any Graduation
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary es Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary es Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively an
What are we looking for? Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary escalation point for internal stakeholders and payroll vendors (ADP/UKG/Dayforce) • Interface with HRBPs, Country HR, and Payroll teams for issue resolution • Provide regular governance updates (KPIs, risks, actions) Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary escalation point for internal stakeholders and payroll vendors (ADP/UKG/Dayforce) • Interface with HRBPs, Country HR, and Payroll teams for issue resolution • Provide regular governance updates (KPIs, risks, actions)
Roles and Responsibilities: •Role Summary Lead end to end Pre Payroll operations ensuring accuracy, timeliness, and compliance across regions. Own service delivery, governance, and stakeholder management while driving process standardization and automation. Key Responsibilities 1. Service Delivery & Operations • Own end to end Pre Payroll process (input validation, data preparation, handoff to payroll/vendor) • Ensure SLA adherence, accuracy, and timely delivery across regions • Act as final validation authority before payroll submission • Manage JIRA/ticket-based workflows and intake quality 2. Governance & Risk Management • Identify process risks proactively and implement mitigation controls • Ensure compliance with statutory, audit, and client requirements • Own quality audits, error tracking, and RCA closure • Drive zero-defect mindset across team 3. Stakeholder Management • Act as primary escalation point for internal stakeholders and payroll vendors (ADP/UKG/Dayforce) • Interface with HRBPs, Country HR, and Payroll teams for issue resolution • Provide regular governance updates (KPIs, risks, actions)Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Skills
JiraRisk ManagementCompliance
