Service Delivery Intern - Spares & Repairs (Fall 2026, 8 or 12 months)

Location:

Toronto, Ontario, Canada

Job ID:

R1012733

Date Posted:

2026-07-07

Company Name:

Hitachi Rail Canada Inc.

Profession (Job Category):

Customer Service & Contact Center Operations

Job Schedule: 

Full time

Remote:

No

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Job Title:  Service Delivery Intern - Spares & Repairs
Rail Pass Type: Internship/Co-op (Full-time/Hybrid)
Departure and Arrival Date (Start -End): September 2026 - April 2027 (8 or 12 months)
Vacancy: 1
Location: 100 Consilium Place, Scarborough, ON M1H 3E3
Work hours/week: 40
Pay Details: $23-$30 CAD hourly

Stations on Your Journey:      

Welcome and Onboarding Station  

• Intern Orientation   

• Online Onboarding Curriculum

• Buddy Program for mentorship and guidance  

Hands-On Work Station  

• Real-world projects with top industry talent 

• Paid internship + paid vacation 

• Hybrid work model  

• A chance to build your career with a global leader driving digital transformation and innovation that helps support sustainable future

Networking Station      

• "Ask Me Anything" with the Executive Committee    

• Employee Resource Groups (ERGs)  

• Social Intern Events: Coffee Breaks, Onsite/Offsite events

• Business Intern Events: Intern Showcase & Graduation ceremony

• Company Social Events: Holiday Party, Employee BBQs, Golf tournament, etc.

About This Opportunity

To support the Urban Rail Signaling Service Delivery Customer Centre by managing incoming and outgoing Repair deliveries and effectively and efficiently coordinating all supporting activities to ensure on-time delivery and meeting our KPI commitments

Key Responsibilities

• Assist with verifying incoming repair material against repair orders (RMAs) and shipping documentation

• Support the logging and tracking of repair items in SAP once received and validated

• Assist with outbound logistics activities for repairs sent to internal workshops and third‑party vendors

• Support shipment tracking, status updates, and coordination with couriers, freight forwarders, and customs brokers

• Help maintain accurate repair and shipment records to support service KPIs and reporting

• Assist internal teams and external partners with basic inquiries related to shipping status, documentation, and delivery timelines

• Support data entry, reporting, and continuous improvement activities related to repair logistics processes

• Perform other administrative and operational tasks in support of the Spares & Repairs team as required

Required Skills and Experience

• Currently enrolled in a Supply Chain, Logistics, Business, or related program

• Strong organizational skills with a high attention to detail

• Strong written and verbal communication skills

• Ability to manage multiple tasks and deadlines in a time‑sensitive environment

• Comfortable working with data, tracking information, and learning new systems

• Proficiency with Microsoft Office (Excel, Word, Outlook)

• Desire to work in a fast-paced, organized, positive team environment

• Exposure to ERP systems (SAP or similar)

• Interest in logistics, supply chain operations, or repair services

• Familiarity with shipping, transportation, or international logistics concepts is an asset

• Familiarity with general transportation rules and regulations

• Familiarity with international trade and with Customs rules, regulations

• Interest in working in a structured, process‑driven, team-oriented environment

Preferred Skills and Experience

• Good to have: Comprehensive knowledge/experience with Hitachi Rail products

Ready to Begin Your Journey?   

Tap your ticket and apply today. 

Line Status: Open until filled 

This posting relates to an existing vacancy. 

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people. 

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail