Program Manager (Continuing Education)

Job Title

Program Manager (Continuing Education)

Agency

Texas A&M University Health Science Center

Department

Coastal Bend Health Education Center

Proposed Minimum Salary

$5,833.34 monthly

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

What we want

The Program Manager (Continuing Education) provides leadership and oversight for accredited continuing education programs and conferences serving healthcare professionals throughout the service area. The position is responsible for program planning, implementation, evaluation, accreditation compliance, financial management, and staff supervision. The Program Manager develops and maintains strategic partnerships, supports healthcare workforce development initiatives, and ensures the effective delivery of high-quality educational activities that align with organizational goals and community needs.

What you need to know

Responsibilities

Continuing Education Program Management

• Plans, coordinates, implements, and evaluates accredited continuing education programs and activities for healthcare professionals.

• Manages all phases of educational activity planning, including needs assessment, learning objectives, faculty and speaker coordination, educational materials, distance-learning activities, and post-activity evaluation.

• Oversees conference and event operations, including registration, venue coordination, signage, catering, audiovisual services, exhibitor support, event setup and breakdown, and virtual learning platforms.

• Coordinates live, hybrid, and virtual educational activities, including webinar technology, participant support, and collaboration with audiovisual and technology personnel.

• Provides leadership for the development and implementation of educational programs designed to address identified healthcare workforce and professional development needs.

• Coordinates activities of the Continuing Education Advisory Committee, including meeting planning, agenda development, documentation, and follow-up activities.

• Travels as necessary to support educational programs, conferences, and related activities.

Staff Supervision and Program Oversight

• Supervises continuing education coordinators and support staff involved in educational activities and conferences.\

• Assigns and monitors work, establishes priorities, provides training and guidance, and evaluates employee performance.

• Provides operational leadership and oversight to ensure successful implementation of educational programs, conferences, and related services.

• Develops and implements procedures, workflows, and quality improvement efforts to support program effectiveness and efficiency.

• Monitors operational performance and recommends improvements to enhance service delivery and participant experience.

Accreditation, Records Management, and Reporting     

• Maintains accreditation documentation, attendance records, participant credit records, and required program reports.

• Ensures compliance with accreditation, regulatory, and institutional requirements.

• Oversees data collection, outcomes measurement, learner evaluation analysis, and reporting activities.

• Prepares accreditation submissions, supporting documentation, and reports required by accrediting organizations and institutional leadership.

• Maintains records retention and documentation processes for continuing education activities.

Financial Management and Stakeholder Engagement

• Assists with securing grants, sponsorships, exhibitor support, and other resources to support program growth and sustainability.

• Assist with budget development and monitoring contracts, invoices, purchase requests, and financial reconciliation processes.

• Develops and maintains collaborative relationships with faculty, advisory committee members, healthcare organizations, vendors, sponsors, exhibitors, and community partners.

• Collaborates with marketing and communications personnel to develop promotional and outreach strategies that support continuing education initiatives.

• Represents the organization at professional meetings, conferences, and stakeholder events to advance continuing education programs and partnerships.

Required Education and Experience

•  Bachelor’s degree or equivalent combination of education and experience.

• Five years of related experience.

Preferred Qualifications

• Bachelor’s degree in a health care, biomedical sciences, or related field.

• Curriculum planning, continuing education administration, online course systems, administration of web-based learning.

• Five years or more management experience.

• Excellent organizational skills, attention to detail, interpersonal skills. Ability to analyze data.

• Microsoft Office, Excel, Website Management, social media.

• Knowledge of Health Insurance Portability and Accountability Act (HIPAA).

• Security-Sensitive position and finalist subject to a criminal history background check.

• Strong ability to work with different low-income populations.

Knowledge, Skills, and Abilities

• Critical thinking skills, decisive judgement, and ability to work with minimal supervision.

• Familiar with medical terminology.

• Ability to perform all tasks and job responsibilities safely without injury to self and others in compliance with A&M System and HSC guidelines.

• Verifiable good driving record and reliable transportation.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.