Principal Architect: AI & GCP Agentic Stack

Job Title:

Principal Architect: AI & GCP Agentic Stack

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Location: Remote in USA

Job Summary:

As the Principal Architect for the AI & Agentic Stack, you are a high-impact consultative leader and trusted advisor responsible for the architectural integrity of our enterprise AI solutions. Your mission is to translate vision and complex business requirements into detailed technical blueprints for model selection, API & data orchestration, and agentic logic. You act as a key bridge between sales and delivery, working closely with customers and Google channel partners to design scalable, governed, and high-performing systems leveraging Gemini Enterprise and Vertex AI.

Responsibilities

• Consultative Solutioning & Sales Support: Partner with sales to lead technical discovery, perform value-engineering, and design tailored AI architectures that solve specific client business challenges in high-stakes pursuits.
• Technical Blueprinting & Delivery Oversight: Design end-to-end architectures for complex AI systems (RAG, multi-agent systems) and provide technical governance during implementation to ensure delivery aligns with original architectural intent.
• Customer & Channel Technical Liaison: Act as a subject matter expert for clients and Google's technical field teams, coordinating joint-innovation pursuits and ensuring alignment with the latest Gemini and Vertex AI roadmaps.
• Gemini Enterprise & Agentic Design: Lead the configuration of the Gemini Enterprise platform and architect agentic systems with advanced prompt engineering, iterative behavioral tuning, and robust human-in-the-loop oversight.
• Prompt Engineering & System Tuning: Develop and optimize advanced prompt strategies for the Gemini ecosystem, balancing autonomy and specific behavioral goals through iterative tuning and system instructions.
• MLOps & Data Governance: Define standards for MLOps and data orchestration, ensuring AI models are securely integrated with corporate data estates and comply with GCP best practices.
• Technical Quality Control: Perform deep-dive architectural reviews of AI projects to ensure adherence to Google Cloud best practices.

Required Qualifications:

• 12+ years in technical architecture with a focus on AI, Data, Integration, and consultative leadership
• Expert-level knowledge of Gemini Enterprise (formerly Agent space), Vertex AI, and Big Query ML
• Proven experience in customer-facing roles, with the ability to influence CXO stakeholders and lead technical solutioning for AI-driven business transformations
• Proven experience in Prompt Design & Engineering (ideally with Gemini) and tuning LLM-based systems for specific behaviors and safety constraints
• Deep understanding of Python-based AI orchestration (Lang Graph, ADK, etc.)

Desired Qualifications:

• Google Professional Machine Learning Engineer certification.
• Experience with high-performance computing (HPU/TPU) and specialized AI hardware on GCP

The base salary for this position is $ $155,000 - $220,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 03/13/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

Location:

USA, TN, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

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