Executive Director, Account Technology Director

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Purpose

The Account Digital Transformation Director is the senior technology, data, analytics, and business intelligence leader for a strategic account serving a major multinational financial institution. This is an embedded, account-dedicated leadership role responsible for translating technology and data capabilities into measurable business outcomes for both the client and JLL.

This role owns the technology and data strategy, operational performance, analytics and BI roadmap, and multi-year digital transformation initiatives across the account. This is not a purely advisory role: the leader is accountable for outcomes, for the performance of the technology and data function, and for building and leading the team that delivers them. The role is expected to challenge legacy operating models, drive change at pace, and make the account a proof point for how JLL delivers digital transformation at enterprise scale.

Reporting & Structure

This role reports dual-reports to the Head of Technology Advisory, Financial Services, and the account’s Transformation Executive for strategy and execution. The role leads a team of technology, data, analytics, and BI professionals supporting the account and is responsible for shaping and evolving that organizational structure to deliver on account priorities.

Key Responsibilities

• Own the account’s technology, data, analytics, and BI strategy, and translate it into a prioritized, outcome-based roadmap.
• Lead technology operations, performance, and governance — accountable for delivery and for measurable gains in efficiency, cost, risk, and user experience.
• Drive a multi-year transformation portfolio sequenced to measurable value and aligned to client and JLL objectives.
• Capture opportunities across automation, AI, data products, revenue growth, and digital enablement.
• Deliver a multi-year enterprise data-platform modernization on time and on budget, building a world-class data and AI foundation.
• Build executive business cases that lift client outcomes while strengthening JLL margin, scalability, and commercial position.
• Build and lead a future-ready team — realign to priorities and attract, develop, and retain the talent to deliver at pace.
• Own executive relationships across client, JLL, and technology stakeholders; shape strategic planning and renewal, and drive adoption of enterprise standards and data governance.

Required Qualifications

This role requires a proven transformation leader who has led teams through change at pace — not an individual-contributor advisor or a pure consultant. Candidates must demonstrate:

• Bachelor’s degree in Business, IT, Computer Science, Engineering, or a related field.
• 10+ years owning a technology, data, or transformation function — strategy, roadmap, budget, and delivery outcomes.
• Proven leadership of teams driving enterprise change at pace: building structure, creating urgency, and delivering through others.
• Experience spanning strategy/advisory and hands-on delivery in corporate real estate, technology services, or consulting.
• Track record building C-suite relationships and delivering quantifiable business value.
• Delivery of data, analytics, and BI capabilities and enterprise data-platform modernization, with fluency in CRE platforms (IWMS, PropTech, smart buildings, IoT), AI/automation, and modern data architectures.
• Experience in, or serving, large financial-services or other highly regulated environments.
• Certifications in transformation, program leadership, or technology management (preferred).

Key Skills & Competencies

• Transformation leadership — sets direction, drives urgency, and delivers change through a team in a complex, multi-stakeholder environment.
• Operational ownership — comfortable being accountable for performance, delivery, and commercial outcomes, not solely strategy.
• Executive presence and credibility with senior client and internal stakeholders.
• Commercial acumen — builds business cases that create mutual value for the client and JLL.
• Data and analytics fluency — translates data capability into decisions and outcomes.
• Exceptional communication, facilitation, and the ability to influence across globally distributed, cross-functional teams.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

200,000.00 – 275,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Charlotte, NC, Chicago, IL, New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.