EV Digital Experience Business Owner

In a nutshell

Passionate about connected vehicles, digital innovation, and customer experience? Join Toyota as a Battery Electric Vehicle Territory Lead and help shape the services, features, and mobile applications that will define the next generation of electric driving.Ready to make a real impact? Apply now and be part of the journey.

Company Information

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.

We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.

Your team and your responsibilities

Team description

 

Connected Technologies (CT) division has a clear focus on the Smart Car of Tomorrow and developing new related business opportunities. The strategy team is responsible to establish the holistic connected strategy across the different digital products as well as the business model strategy. The strategy team is also responsible to structure market insights (customers / trends / competition) in order to feed and make evolve the strategy direction and feed the organisation into developing innovative and future oriented products.

 

Your responsibilities

 

• Responsible for the Connected EV Customer Experience
• Business Owner of EV Multimedia (Platform)
  • Advocate for key EV features — identified through research — to be included in future software updates
  • Benchmark competitor EV vehicles and report findings to management, integrating insights into Customer Journey mapping and software update prioritisation
  • Influence and align management on proposed functionality to secure core EV features within multimedia updates
  • Collaborate closely with TMNA and TMC to ensure TME EV Voice of the Customer is represented in multimedia planning

 

• Lead EV app planning activities and support external stakeholders with EV initiatives for One App
  • Drive core EV projects in the app that could provide a commercial or experiential benefit to Toyota CT i.e. Battery Health Coaching
  • Maintain accurate timelines for key projects and report them to wider stakeholders including management.
  • Lead Key EV projects for the mobile app following Toyota’s PDCA framework (Battery Health Coaching, Journey Planner)

 

• Actively participate in the business accelerator process, including scoring ideas, progressing EV projects through Gate reviews, and supporting wider project teams

 

• Conduct gap analysis and market research to build a backlog of potential future features and services for BEV / Monitor and synthesise emerging trends within the BEV space to inform forward-looking planning

Your Profile

• You are fluent in English (business language), and you have knowledge of another European language as an added value
• You hold a degree (Economics, Business, Engineering, Project Management, etc.)
• You are a team player and leader who can collaborate with multiple stakeholders
• You are creative, rigorous, challenging, and persevering, with a focus on achieving high-quality results
• You analyse complex issues and communicate clearly with management and key stakeholders
• You demonstrate proven capabilities in negotiation and in reaching consensus
• You are an enthusiast of connected cars, digital apps, technology, and mobility transformation
• You have 4–8 years of professional experience in Automotive, Mobility, IT, Connected, or Project Management fields
• You are computer literate (Microsoft, Power BI, JIRA, etc.)

We offer

 

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

 

Your benefits:

• Competitive salary package based on your experience, including a bonus plan depending on individual and/or company results;
• Flexible reward plan that will allow you to personalise part of your reward plan and balance it in line with your priorities by opting for extra insurance, more mobility options (bike lease), extra holidays and more;
• Meal and eco vouchers;
• Insurance package (medical, life, disability, pension);
• Extra paid holidays (Toyota days, seniority days…) above the legal holidays. More can be added through our flexible reward package;
• Flexible working hours and hybrid working (homeworking, 20 days from abroad);
• Interesting car lease formulas and discount when buying a Toyota or Lexus;
• Various company discounts – Exceptional terms and prices on products and services from your favourite brands and retailers;
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.

A truly diverse, equitable and inclusive workplace

At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.

If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.