Sr. Facility Coordinator

Department: Operations

Employment Type: Full Time

Location: US-North Carolina-Raleigh

Description

Role expectations

• Proactively coordinate office needs to ensure adequate supplies, functioning equipment, and a clean work environment.
• Perform workplace programming and requirements gathering (e.g., adjacency requirements).
• Execute Tactical Occupancy Planning activities, including: 
  • Space Planning
  • Block and Stack Plans
  • Move Plans
• Lead and present occupancy planning scenarios and recommendations to relevant stakeholders.
• Conduct periodic data audits within applicable systems and software to ensure accuracy and data integrity.
• Manage employee and contractor onboarding activities, including: 
  • Seat assignments
  • New hire kits
  • Name tags
• Manage employee and contractor offboarding activities, including: 
  • Vacant tags
  • Desk decommissioning
  • Workspace preparation for future use
• Coordinate guest accommodations with executive assistants for visitors from other office locations.
• Assign work orders to appropriate team members.
• Provide reception coverage as needed.
• Assist Facilities Technicians with conference room setups, moves, and other support activities.
• Perform additional clerical and administrative duties as required.
• Support site event planning and execution.
• Assist with site-wide communications and employee engagement initiatives.

What we're looking for

• 2+ years of experience as a Facilities Coordinator, Office Manager, or in a similar role.
• Experience with space planning and workplace occupancy management.
• Experience using office management software, specifically: 
  • Proxyclick
  • Eptura/iOffice

• Ability to maintain a consistent work schedule of 8:00 AM – 5:00 PM, Monday through Friday.
• Positive, flexible, and customer-focused attitude.
• Strong organizational skills and exceptional attention to detail.
• Excellent verbal and written communication skills, including email, phone, and in-person interactions.
• Proficiency with Microsoft Office applications, including: 
  • Outlook
  • Excel
  • PowerPoint
  • Word
• Ability to maintain confidentiality and exercise discretion with sensitive business information.
• Able to work independently while effectively collaborating within a team environment.
• Strong problem-solving skills with the ability to identify creative solutions.
• Demonstrated commitment to proactive customer service.
• Ability to build relationships and establish credibility with employees at all levels of the organization.
• Strong knowledge of space planning principles and workplace management practices.

Pay Transparency

• Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
• Back-up Child/Elder Care and access to a caregiving concierge
• Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
• Breast Milk Delivery and Lactation Support Services
• Employee Assistance Program
• Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan

• Short-term and long-term disability insurance in accordance with those plans.
• Basic Life Insurance and Accidental Death and Dismemberment.  Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
• Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
• 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
• Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
• Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days.  Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
• Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
• 11 Company-designated paid holidays throughout the year.
• If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave.  All parental leave must be completed within one year of the birth or placement of the child.  Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
• Non-exempt employees will receive full pay for up to 10 days of jury duty.  Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.