- Salary
- $14 – $16/hr
- Location
- Savannah, Georgia, US
- Type
- Full-time
- Education
- High School
- Source
- BetterTeam
Description
We are a busy restaurant and have an open role for hostess.
Position Overview:
Position Overview:
- You will greet guests as they enter and show them to their table or waiting area.
- You will also engage with guests to ensure their meal is as good as it should be.
- To do well in this role you should be comfortable standing for long periods and managing a very busy shift.
Hostess Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Hostess Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment.
- Restaurant experience is a plus.
Skills
Customer Service
