Human Services Coordinator - Outreach Energy

Why It's a Great Opportunity:

Do you believe everyone deserves access to safe, affordable utilities and the resources needed to remain stably housed? Pierce County Human Services is seeking a dedicated and community-centered Human Services Coordinator to lead outreach efforts that connect low-income households with energy assistance resources and supportive services.

This position plays a critical role in increasing awareness, accessibility, and participation in energy assistance programs through strategic outreach, community partnerships, education, and engagement activities throughout Pierce County.

Community Action Programs help households meet basic needs, improve self-sufficiency, and strengthen community well-being. This position provides an opportunity to make a direct impact by helping families maintain utility service, reduce energy burden, and access resources that promote long-term stability.

Why It's a Great Department: 

Pierce County Human Services exists to ensure that every person in our community has the opportunity to live with dignity, stability, and hope. As the county’s community and human services department, we strengthen the local safety net by investing in programs that support people at every stage of life—from early childhood and youth development to housing stability, behavioral health, disability support, and services for seniors, veterans, immigrants, and refugees. Working alongside nearly 170 community-based organizations, local governments, and nonprofit partners, we respond to both urgent needs and long-term challenges with compassion, accountability, and collaboration. Whether helping families stay housed, supporting recovery and wellness, connecting people to food and transportation, or expanding access to opportunity, our work is grounded in the belief that strong communities are built when people are seen, supported, and empowered. Together with our partners, we are committed to creating an inclusive, responsive system of care that helps Pierce County residents not just survive—but thrive.

Learn more about the Human Services Department here.

How to be Successful in the Role:

Bring in your customer service and modern administrative practices, along with a “can-do” approach, and you will thrive in this role. We are looking for someone who can communicate effectively with audiences of various social, cultural, ethnic, educational, and economic backgrounds and maintain professionalism with the public and fellow employees, even in stressful and unpleasant situations. Multi-taskers, those who are computer savvy and quick learners, will be successful in this environment. Must be reliable as well as have an attention to detail to produce accurate work.  

Your Future in this Role: 

Learning will involve close interaction with team members, as well as continual professional development courses. Pierce County offers professional development, robust online learning, and other training opportunities throughout your career to ensure your success. 

Core Daily Responsibilities:

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed.  To view the complete classification, click here.

• Additional education or experience may substitute for the recruiting requirements.
• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• Bachelor’s degree in public administration, social services, communications, DEI or a closely related field and
• Two or more years of community engagement or program management experience.

Preferred Qualifications

• Experience teaching, training, and working with individuals and organizations promoting equitable access to social services.
• Familiarity with historically disadvantaged groups.
• Fluency in English and one or more languages common to the historically disadvantaged.

Our Recruitment Practices:

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style. 

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County’s needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews. 

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity. 

Our Welcoming Workplace Commitment: 

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service. 

Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.