Automotive Parts Specialist

This job is located at 4701 W. 38th St., Suite A, Indianapolis, IN 46254

PLS^®: People. Location. Service 

At PLS Auto, headquartered in Chicago, our mission is to deliver a top tier used car buying experience to our customers. Too often, people with challenged credit and finances must settle for lackluster service and frustrating results, but we exist because our customers deserve better!  We work diligently to help customers find the affordable car they need the day they need it.  We are the buy here pay here dealership that offers purchasing, auto financing, servicing, and maintenance on-site.  Our customers receive a better car buying experience with the best vehicle at a price they can afford.

Position Overview: 

The Service Parts Procurement Specialist is extremely knowledgeable about automotive parts and accessories and can accurately answer Service Technician questions and satisfy dealership demands. He/she locates automotive parts from a variety of source options (such as the internet, vendors, other dealerships, etc.) and arranges delivery. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. The position reports to the Dealership Manager with a dotted line report to the Service/Shop Manager.

Job Responsibilities:

• Finds and procures parts as requested by the Service Technicians for vehicle repairs.
• Reviews and compares various parts sources for optimal pricing
• Ensures parts warranty is available (when appropriate) and tracked for claims filings.
• Files claims for procured parts under warranty with the providing vendor.
• Evaluates new versus rebuilt/salvage parts costs and/or OEM versus aftermarket options and makes recommendations to the service manager as appropriate.
• Tracks all parts orders to ensure timely delivery or re-ordering as required.
• Organization and reconciliation of parts and parts orders ongoing.
• Other duties as assigned by dealership management as required.

Job Requirements:

• Excellent organizational skills
• Experience with and knowledge of Excel spreadsheets
• Previous experience working for a parts provider/supplier (e.g. AutoZone, Pepboys, NAPA, etc.) or an automobile dealership service department parts counter.

 

Physical Requirements:

• Must be able to sit and/or stand for long periods of time
• Ability to lift 35 lbs.

Benefits:

Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, and on-going training available.

 

We strive to demonstrate our Core Values in all positions at PLS:

Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results

 

PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at [email protected] to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.

 

For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment