Enterprise Applications Specialist

Job Title:

Enterprise Applications Specialist

Full or Part Time:

Full time

Hours:

40

Exempt:

Yes

Supervisory Org:

Enterprise Applications Support (PM)

Job Description:

JOB SUMMARY: 

The Enterprise Applications Specialist provides technical support for the University's enterprise applications, including system administration, security, maintenance, and end-user support for critical business systems. Working under the direction of the Senior Enterprise Applications Specialist, the position helps maintain system security, data integrity, and application functionality while supporting day-to-day operations and continuous system improvements.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide administration, maintenance, and support for the University's enterprise applications.
• Support with configuring and maintaining Workday security, including security groups, roles, domains, business process security policies, and user access.
• Assist with testing and implementing enterprise application releases, updates, and new features.
• Develop, maintain, and support Dynamic Forms, including workflow automation and integration with document imaging systems.
• Configure, administer, and support Hyland Perceptive Content, including system settings, security, workflows, and scanner equipment.
• Maintain security permissions for enterprise applications and assist with security audits, access reviews, and compliance activities.
• Provide operational support for scheduled production processes.
• Maintain data integrity through duplicate record cleanup, username changes, and other system maintenance activities.
• Develop and maintain technical documentation, procedures, and user resources.
• Participate in professional development opportunities to remain current with enterprise application technologies and best practices.
• Provide backup support for Enterprise Applications team members.
• Perform other duties as assigned.

SUPERVISION RECEIVED: General supervision is received from the Director of Enterprise Applications.

SUPERVISION EXERCISED: None

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• Basic knowledge of enterprise application concepts, system administration, or comparable cloud-based business systems.
• Working knowledge of Microsoft Windows Server environments or other operating systems and microcomputers.
• Demonstrated analytical, troubleshooting, and problem-solving skills.
• Ability to manage multiple priorities and work independently while collaborating effectively with others.
• Proficient in Microsoft Office Suite and ability to learn new software quickly.
• Experience and ability to positively interact with all members of the campus community.
• Ability to perform the essential duties of the position with or without accommodations. 

PREFERRED QUALIFICATIONS:

• Experience supporting enterprise applications, ERP systems, or comparable business systems.
• Experience configuring or supporting application security, user access, or system administration.
• Experience with electronic forms, document management, workflow automation, or comparable business applications.
• Experience working in higher education, public sector, or another complex organizational environment.

WORKING ENVIRONMENT & EMPLOYMENT CONDITIONS:

• All work associated with this role must be performed within the state of Michigan.
• Duties are generally performed on campus, generally inside, and not exposed to adverse conditions.  

Applicants must be legally authorized to work in the United States at the time of hire and throughout their employment. The university does not provide employment visa sponsorship now or in the future for this job classification.

The above reflects the general details considered necessary to describe the essential functions of the job. It shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

About SVSU:

Saginaw Valley State University is a comprehensive university with more than 100 programs of study for its roughly 7,000 students. Located on a suburban campus in Michigan’s Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. SVSU was recognized as a “Great College to Work For” for 9 consecutive years (2016-2024).

SVSU emphasizes undergraduate teaching and learning, and community-based research. SVSU earned the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation.

SVSU is establishing itself as a leader in STEAM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students’ performance in math, science and the arts at the middle school, high school and university levels.  SVSU is constructing the first university research facility on Lake Huron to improve public health and the economy in the Saginaw Bay watershed.
 
More than 70 percent of SVSU freshmen live on campus in student housing that has been rated No. 1 among public universities in the U.S. (2018-2025). SVSU fields 20 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website, http://www.svsu.edu.