Clerical Assistant

Join Our Team at Ternium – A Leading Advocate in Healthcare Revenue Cycle Solutions! 

Ternium is seeking a dedicated and detail-oriented Clerical Assistant to support our growing team. If you're passionate about organization, accuracy, and contributing to something bigger, this is your opportunity to be part of a mission-driven, high-performance company. 

Who We Are: 
At Ternium, we specialize in resolving complex healthcare insurance claim denials and delays. Our mission is to empower hospitals and health systems by optimizing their revenue cycle, allowing them to focus on what matters most—patient care. With a dedicated team of professionals, we consistently deliver outstanding results, increasing net patient revenue, improving cash flow, and reducing operational costs while enhancing the patient experience. 

What You’ll Do: 
As a Clerical Assistant, you’ll play a critical role in supporting our internal teams and clients through a variety of administrative functions. Your day-to-day tasks will ensure smooth documentation processes and timely claim appeals, directly contributing to the financial health of our healthcare partners. 

Key Responsibilities: 

• Process incoming and outgoing mail, scanning, and document consolidation and indexing.
• Organize and maintain documents in a paper or electronic filing system.
• Consistently document all activity in a clear, concise, and comprehensive manner.
• Perform follow-up status requests through telephone, internet, and/or fax requests.
• Maintain a working knowledge of internal policies and client systems and credentials.
• Assist in special projects as assigned.
• Additional duties as assigned. 
• Shift: Afternoons/Evenings

What You Bring to the Table: 

• High school diploma or equivalent.
• Ability to lift, push, or pull up to 25 lbs.
• Reliable transportation (for occasional post office runs). 
• Ability to work in-person out of our corporate office (Chapel Hill, NC) 3:00 pm-7:00 pm Monday-Friday

Preferred Qualifications: 

• Associate or bachelor’s degree.
• Experience in revenue cycle, claims processing, medical billing, or insurance follow-up.
• Prior clerical or administrative experience in a fast-paced environment.
• Strong written/verbal communication and organizational skills.
• Ability to adapt and prioritize in a dynamic team setting
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and the ability to prioritize within a dynamic environment.
• Ability to adhere to all HIPAA and company policies and regulations. 

Why Join Us? 

• Flexible Work Style: Work from anywhere within the United States while making a tangible difference.
• Competitive Salary: $12.00-$15.00/HR (commensurate with experience).
• Robust Benefits Package: 401(k) with corporate match, comprehensive health, dental, and vision insurance.
• Work-Life Balance: Flexible schedule and paid time off.
• Career Growth: Access to professional development, mentorship, and upward mobility within a thriving company.
• Additional Perks: Life insurance and performance-based bonuses.

Ready to Make a Difference?
If you're passionate about healthcare and eager to contribute to a purpose-driven company, we want to hear from you. Apply today and take the first step in joining the Ternium team, where your efforts will make a real difference in healthcare!

A Culture of Inclusion & Opportunity
Ternium is an equal opportunity employer that values diversity and inclusion. We do not discriminate based on age, race, disability, religion, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other protected characteristic. We are also committed to maintaining a supportive and harassment-free work environment.