Department/Unit:

Dean's Office General

Work Shift:

Day (United States of America)

Salary Range:

$0.00 - $0.00

The Chief Operating Officer (COO) of Albany Medical College serves as the primary administrative partner to the Dean and works as an administrative dyad partner to the Senior Associate Dean of Academic Administration and the Associate Dean of Clinical Sciences and Research Affairs. This role provides enterprise-scale operational leadership in support of AMC's academic and research missions — translating strategic vision into executable operations with rigor, accountability, and measurable outcomes. The COO ensures that AMC's administrative infrastructure is equal with the expectations of accrediting bodies (LCME, MSCHE), system governance, and the academic standards of a leading independent medical college.

Key Responsibilities

1. Strategic & Operational Planning

• Operationalize the AMC Strategic Plan, including development of specific metrics, timelines, and accountability frameworks aligned with the Albany Med Health System strategic plan; lead the 30/60/90-day action grid cadence for named accountable owners and measurable outcomes.

• Lead the College's continuous quality improvement (CQI) infrastructure, ensuring monitoring systems for all academic departments, clinical departments, and key academic entities are functioning and producing actionable data.

• Coordinate annual departmental and unit strategic reviews, partnering with chairs and academic entity directors to align unit-level goals with college-wide priorities.

• Serve as operational lead for major College initiatives, managing project timelines, cross-functional teams, and reporting to the Dean and AMHS system leadership.

• Lead the cross-functional coordination surrounding the recruitment and onboarding of senior leaders (chairs, deans, etc.), providing high-level logistical support and ensuring administrators are equipped to navigate complex leadership transitions.

2. Educational Mission Support
(In partnership with the Senior Associate Dean of Academic Administration)

• Support the Senior Associate Dean of Academic Administration in day-to-day operational execution across UME, PA, CRNA, graduate studies, and bioethics programs — with emphasis on removing administrative barriers to educational excellence.

• Coordinate operational support for the Academic Governing Council (AGC), UME Council, UMECC, curriculum committees, and other standing educational governance bodies.

• Manage the administrative infrastructure supporting affiliation agreements, program accreditation documentation, faculty appointment processes, and academic compliance timelines.

• Support faculty’s process of curricular monitoring and review cycles, including phase reviews and content monitoring, to ensure compliance with LCME Elements and related standards.

• Facilitate clinical & discovery science chair engagement for departments with educational missions — organizing structured meetings, tracking educational deliverables, and ensuring chairs have the administrative backbone to fulfill teaching responsibilities.

• Partner with the Associate Dean of Student Affairs and program leadership to ensure student-facing administrative services are efficient, well-resourced, and compliant with accreditation standards.

3. Research & Translational Research Mission Support

(In partnership with the Associate Dean of Clinical Sciences and Research Affairs)

• Support the Associate Dean of Clinical Sciences and Research Affairs in operationalizing the research enterprise — including grant infrastructure, IRB coordination, research compliance, and sponsored program administration.

• Facilitate administrative coordination across the Office of Research Administration (ORA), Office of Technology and Research (OTR), research compliance committees, and the Scientific Advisory Board.

• Oversee research facilities planning and operations in coordination with AMHS shared services, ensuring research space aligns with faculty needs and grant deliverables.

• Support grant development infrastructure, including coordination of institutional letters of support, compliance with federal sponsor requirements, and alignment with system-level research priorities.

• Track and report on research mission metrics for internal review and external accreditation bodies, including faculty scholarly activity and community of scholars standards (LCME Element 3.2).

4.  Regulatory, Accreditation & Compliance

• Serve as operational lead for LCME accreditation remediation and ongoing compliance, maintaining the LCME Action Grid, coordinating named responsible parties, and driving 30/60/90-day resolution timelines.

• Coordinate MSCHE self-study preparation and institutional compliance processes, including Board engagement and accreditation liaison support.

• Maintain up-to-date documentation for all LCME elements, including intranet committee pages, organizational charts, faculty handbook sections, and DCI tables — resolving identified documentation gaps systematically.

• Liaise with AMHS Compliance, Legal, and Supply Chain on matters affecting AMC's regulatory posture, including COI processes, research compliance, and student/employee regulatory distinctions.

• Monitor and report accreditation status to the Dean, COCA, and AMHS Board, including identification of emerging risks and corrective action progress.

• Partner with leadership in the Office of Educational Efficacy for coordinated tracking, oversight, and reporting of accreditation elements for continuous assessment.

5.  Information Technology & Data Infrastructure

• Lead AMC's information technology strategy for education and research, coordinating with AMHS system IT leadership and the Chief Digital & Technology Officer to align academic IT needs with system infrastructure.

• Develop and maintain data infrastructure supporting CQI, accreditation documentation, educational outcomes tracking (USMLE, match rates, GQ data), and research productivity metrics.

• Champion digital tools for educational program management, curriculum tracking, student and resident performance data, and committee operations.

• Oversee implementation and maintenance of academic information systems, including credentialing platforms, learning management systems, and institutional research databases.

6.  Facilities & Campus Operations

• Lead College facilities planning in coordination with AMHS Facilities and Plant Operations, prioritizing educational, research, and student-facing spaces.

• Advocate for and manage capital improvement initiatives relevant to the academic and research missions, including research laboratory infrastructure, simulation and clinical skills facilities, and academic building needs.

• Ensure space allocation aligns with accreditation requirements, programmatic growth, and faculty recruitment priorities.

• Create and serve as chair of a college space committee, establishing a structured process for the thoughtful review of space requests and needs and for determining final space allocation decisions.  

• Support College Safety & Emergency Operations Committee through regular attendance and serving as liaison as needed to the Albany-campus and AMHS leadership.  

7.  Clinical Chair Engagement (Educational & Research)

• Convene and facilitate regular structured meetings with clinical and discovery science chairs focused on their educational and research obligations — ensuring chairs have administrative support, accountability frameworks, and data to fulfill mission-driven responsibilities.

• Discuss administrative and educational needs with department chairs including allocation of faculty effort, funds flow, and other support to ensure achievement of educational strategies and accreditation compliance.

• Serve as the operational liaison between the Dean's office and department chairs, translating strategic directives into operational action and reporting progress on named deliverables.

• Support chair annual performance reviews related to educational and research mission fulfillment, in coordination with the Dean.

• Track departmental annual report submissions and ensure timely integration of unit data into college-wide strategic monitoring systems.

8.  Governance, Meetings & Committee Operations

• Manage the College operations infrastructure, including scheduling, agenda preparation, minutes, and action item tracking for key academic governance bodies (AGC, Faculty Senate, Academic Quality Council, Research Compliance Committee).

• Coordinate operating committee cadence with the Dean, Senior Associate Dean of Academic Administration, and Associate Dean of Clinical Sciences and Research Affairs to ensure timely decision-making and follow-through.

• Support Board-level reporting to COCA and AMHS Board of Directors on academic and research mission performance, accreditation status, and strategic priorities.

Qualifications:

• Advanced degree required (MBA, MHA, MPH, or doctoral-level degree preferred); healthcare administration or academic medical center experience strongly preferred.

• Minimum 10 years of progressively responsible leadership in academic organizations, higher education administration, or complex health system operations.

• Demonstrated experience with accreditation processes (LCME, MSCHE, or equivalent) and regulatory compliance in academic or clinical settings.

• Strong proficiency in data infrastructure, CQI methodologies, and strategic planning frameworks; experience with enterprise-scale governance preferred.

• Proven ability to build relationships with faculty, chairs, and academic leaders while maintaining operational accountability.

• Experience managing IT strategy and information systems in academic or research environments.

• Exceptional organizational, project management, and communication skills; ability to manage multiple high-stakes initiatives simultaneously.

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.