Building Operator, Level 3

About QuadReal Property Group 

QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Role Description:

As a Building Operator in our dynamic shopping mall environment, you play a pivotal role in maintaining operational efficiency. Reporting to the Operations Supervisor, your responsibilities include overseeing maintenance activities and ensuring the seamless functioning of our facility. From managing logistics to promptly addressing operational needs, your attention to detail contributes to a welcoming and well-maintained environment for tenants and visitors. Join our skilled operations team, where your commitment to operational excellence will be a key factor in the success of our vibrant shopping center.

Responsibilities:

• Inspect all mechanical, electrical, HVAC and plumbing systems and related equipment — including water treatment, boilers, heat pumps, rooftop units and air conditioners — on a daily and weekly basis, completing record logs to keep equipment in good working order.

• Maintain familiarity with all aspects of building operations, including HVAC, mechanical, electrical, plumbing and life safety, ensuring systems operate safely, efficiently and in compliance with applicable codes and regulations.

• Carry out, or supervise the execution of, all prescribed preventative maintenance tasks.

• Complete minor maintenance and repairs as required, including belt and filter replacement, lamp replacement, and washroom and plumbing repairs.

• Conduct regular interior, exterior and roof inspections of the property for damage, and perform or coordinate necessary repairs.

• Maintain the cleanliness and servicing of common areas and mechanical rooms, carry out regular exterior maintenance, and ensure signage and lighting remain in good working condition.

• Monitor building security systems, the fire alarm panel and the sprinkler system regularly for proper operation, reporting any discrepancies.

• Ensure all health, safety and security procedures are followed and report concerns promptly to limit exposure to liability and loss, including participation in the national occupational health and safety program.

• Respond to tenant concerns in QR Connect promptly, assist in resolving issues, and record all service performance in the property management platform supported by the property (e.g., COVE).

• Coordinate and schedule maintenance, repairs and replacements with the appropriate subcontractor once approved by the Property Manager or Operations Supervisor, ensuring service contracts are enforced and service levels achieved.

• Work closely with the Building Operations team and other departments to ensure smooth building operations, adhering to company policies, procedures and building standards.

• Respond to seasonal building requirements, including snow clearing sweeping, litter pickup, and pressure washing and seasonal decorating where applicable, and to after-hours calls and emergencies as needed.

• Maintain shop and equipment inventory, requesting replacements as required, and operate the site work truck to pick up and deliver supplies and materials as needed.

• Stay current with industry best practices, legislative changes and emerging technologies.

• Perform any other job-related duties or projects as assigned.

Experience and Qualifications:

• Minimum 3 years of relevant work experience

• Proven experience in preventative maintenance, preferably in a retail or commercial setting

• Knowledge of safety regulations and best practices

• Technical proficiency in facility maintenance systems and equipment

•  Working knowledge of MS Office applications

• Customer service skills

• Strong communication skills and the ability to collaborate productively with internal teams and external contractors.

• Valid driver’s license and a reliable vehicle suitable for travel between properties.

• Ability to meet the physical demands of the role, including walking large sites, climbing ladders, exerting moderate physical effort, moving quickly in emergency situations, and lifting up to 40 lbs.

• Availability for on-call rotation, after-hours emergencies and rotating schedules, including overtime outside regular hours and on weekends for emergency or unscheduled work.

• Commitment to safety and adherence to regulatory, corporate, and environmental standards.

The expected annualized base salary range for this role is between $63,000-$66,000.

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Based on the position, QuadReal offers a competitive total rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time off.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, the market compensation of the role, and the consideration to internal equity.

We value diverse experiences and perspectives. Even if your skills don’t align 100% with the listed qualifications or salary range, we encourage you to apply – you may be a great fit for this role or others in our community. Applicants may also be considered for alternative positions within the organization where their qualifications and experience align more closely with available opportunities.

We use artificial intelligence (AI) technology — alongside human review — to assist in screening and assessing applicants for this position. Our recruitment team remains involved in all decisions.

Candidates must be legally authorized to work in Canada as the company does not provide work permit sponsorship for this role.

Note to Recruiters: QuadReal does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to QuadReal, directly or indirectly, will be considered QuadReal property. QuadReal will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for engaged services to submit resumes.

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.