Associate Director of Residence Life

OUTSTANDING BENEFITS UNLIKE ANY OTHER. Low-cost health benefits, 403b contribution, affordable tuition at Niagara University for you and eligible immediate family members, tuition exchange at other designated universities for eligible dependent children, generous holidays (20 days annually), PTO, and ½ day Fridays throughout the summer. Niagara University is also an approved employer for the Public Service Loan Forgiveness program. Campus life is vibrant and offers free parking, on-site dining options, and fresh coffee at Tim Horton's and Starbucks, all in a beautiful park-like setting. If you'd like to know more, check out all of the NU Facts.

JOB SUMMARY:

Under general supervision, the Associate Director of Residence Life is responsible for the management of the residence life program including supervising Residence Director staff, development of living/learning and community standards programs in all residences; recruitment, hiring, and training of all residence hall staff; oversight of programming and community development in all residences; and the resolution of student personnel and management problems in the halls.

ESSENTIAL DUTIES:

• Oversee day-to-day functions of the residence halls, including the staff and students.
• Supervise and evaluate four residence directors staff members. Hire and train residence directors with the Associate Dean.
• Assist RDs with the supervision and evaluation of the paraprofessional staff.
• Co-chair the Students of Concern team, provide follow up and case-management as needed. Liaise with students, family, faculty and administrators to provide support and assistance.
• Oversee the community development and programming model for the department.
• Maintain the Student Conduct System online, assign all cases each week, assist in tracking violations, sanctions, and follow up under direction of the Associate Dean or Dean of Students
• Serve as hearing officer for routine to mid-level violations of the Student Code of Conduct.
• Meet with at-risk students or those with issues/concerns as assigned by Associate Dean or Dean of Students.
• Lead in managing student concerns, parent concerns, and work to follow up, address concerns, and connect all with campus resources.
• Assist in housing operations, including making room changes, billing, room assignments, move in day/move out, break housing, etc.
• Develop and implement the Community Advisor Selection process each Spring for the following Fall, and as needed throughout the year when vacancies occur.
• Responsible for the curriculum for paraprofessional training programs for the beginning of each semester, and on an ongoing basis throughout the year, including in-service trainings.
• Serve in an on-call rotation, maintaining the ability to take phone calls and come to campus if needed during high risk, emergency, and/or crisis situations. Be available as a resource to the Residence Director staff, Campus Safety staff and other University partners.
• Considered Essential Personnel whose physical presence is required on campus and must also be prepared to address those functions remotely (from off-campus) as needed when operations are restricted or the campus is closed.
• Support University sustainability initiatives. Develop and maintain programs for sustainability in the residence halls.
• Serve on University committees as assigned.
• Review and apply all policies and procedures outlined in the university Affirmative Action Plan.
• Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University. Any question regarding the confidentiality of material, should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
• Collaborate and communicate with university partners on events and programs.
• Perform all other duties as assigned.
• Regularly attend and/or facilitate weeknight/weekend programs.

GENERAL DESCRIPTION

% of time

50% Supervision of staff / day-to-day functions

40% Conduct/Students of Concern

5% Programming

5% Other duties as assigned, supporting other Office of Residence Life/Dining initiatives

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work evenings and weekends, to include attendance at student programs; ability to receive telephone calls and e-mail from staff at home.
• Ability to provide objectivity and patience, to be creative and a team player; to display a commitment to fostering diversity and to demonstrate a commitment to student development.
• Proficiency to handle various office machines including by not limited to: computer keyboard, computer software applications, calculator, copy machine and fax.
• Ability to receive telephone calls and e-mails, respond to inquiries and communicate with others by telephone and/or electronically.
• Strong organizational, interpersonal, written and oral communication skills.
• Ability to drive a personal or university vehicle in the U.S. and Canada for the purpose of university business.

ERGONOMIC REQUIREMENTS:

The functions of the position usually performed sitting, but may require some amount of time standing, stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, computer software applications, calculator, cutting, labeling, and taping involve extensive wrist and hand movement. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others.

QUALIFICATION STANDARDS:

1. Master's degree in Student Personnel, Higher Education Administration or related field is required.
2. Post-Masters residence life experience / student affairs experience.
3. A valid New York State driver's license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada.