- Salary
- $40 – $50
- Location
- Milford, CT
- Type
- Full-time
- Department
- Engineering
- Experience
- 2+ years
- Source
- RecruiterFlow
Description
Lead HVAC Service Technician (Licensed)
Modern Heating and Air Conditioning is looking for a top-tier, professional, meticulous Lead HVAC Service Technician to join our team!
Our homegrown business started 15 years ago with one man and one truck. Today, under the leadership of Matt Sando, we are a thriving team of over 20 team members. Rather than just filling seats, we are intentionally seeking individuals who will be the perfect culture fit for our company - people who embody teamwork, humility, punctuality, and a passion for a job well done. If this sounds like you, please read on.
We don't impulse hire - we wait for the right fit. If you are a skilled craftsman looking for a truly AWESOME boss, market-leading pay, and a company where your work and personality are truly valued, this is the opportunity for you!
What’s in It for You
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Top-of-the-Market Pay: $40.00 – $50.00 / hour (commensurate with experience)
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Uncapped Commission & Spiffs:
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6% Commission on any brand-new system sales you quote and close.
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3% Commission on system flips/leads handed off if you prefer not to do the final sell.
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Generous SPIFF programs for maintenance renewals and hitting key goals.
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On-Call Structure: Committed on-call schedule with a transparent and equal rotation across the tech team. We only serve our existing customer maintenance plan members after hours and on weekends. This reduces many calls during extreme weather.
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Benefits & Perks:
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Health insurance (covering 70% of employee premiums).
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Paid Time Off (PTO).
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Dedicated Company Vehicle.
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Regular weekly team meetings to foster communication, growth, and support.
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Key Responsibilities
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Perform high-level diagnostics, repairs, and service on residential HVAC systems.
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Quote new system replacements directly to customers or flip system leads to the sales team.
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Build trust and rapport with homeowners, explaining system issues and solutions clearly and professionally.
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Participate in a fair, transparent on-call rotation to support our emergency service customers.
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Promote and renew customer maintenance agreements.
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Maintain a clean, stocked company truck and represent the brand with pride and integrity.
Ideal Candidate / Requirements
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Experience: Eligible for or currently holding a Journeyman’s License (4+ years of HVAC trade experience), including at least 2 years of direct residential service work.
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Certifications: EPA Universal Certification required; Journeyman/Master HVAC license preferred.
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Tools: Must own a full set of personal hand/diagnostic tools and know how to use them effectively.
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Mindset: Dependable, punctual, humble, customer-focused, and a true team player.
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Tech Skills: Experience with ServiceTitan is a strong plus.
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Professionalism: Clean-cut appearance, valid driver’s license, and a clean driving record.
Modern Heating and Air Conditioning is an equal opportunity employer. We look forward to talking with you!