Duty Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Housekeeping services

Security operations

Cafeteria operations

1 Demonstrate at least one process improvement /cost saving initiative / human experience every quarter  2 Participate in at least one CIWG initiative every quarter  3 Ensure NO PO NO WORK ( Including adhoc ) 4 Conduct one Ethics session every Month  for IFM, Secondment and vendor partner 5 Strive to foster a culture of higher ethical behaviour in the account. 6 Ensure 100% adherence to Service Level Agreement requirements.  Any deviations should be reported immediately  7 Ensure all relevant documents pertaining to facility operations are maintained   8 Conduct and document monthly meetings with vendors and ensure completion of action items within the agreed timelines  9 Ensure all escalations are managed as per process  10 Ensure day to day Vendor performance is monitored and measured as per Service Level Agreements  11 Actively participate in the Compliance Review Program for your site and contribute for achieving 100% score in ‘Classic’ level  12 Demonstrate 100% adherence to all process and procedures pertaining to the facility operations  13 100% Adherence to the standards as per ISO 27001, ISO 14001 and OHSAS 18001  14 Undertake daily facility walk around and ensure closure of all observations within the agreed time lines  15 Adhere to the Cost Saving initiatives that are recommended 16 Ensure that the vendor staff attrition rate is within the industry standards  17 52 week maintenance calendar adherence 18 Pit stop activities being followed 19 No work carried out without valid work permit 20 Dynamic score card to be updated – for daily scores 21 Track and monitor R&M budget and invoice submission 22 Implement all EHS driven initiatives at site level and achieve 100% 23 Involve in at least two People Engagement Activities/Programs during the year   24 Establish a method of delegation to free up your time by 50%, succession planning. Groom a successor for yourself and  There should be a back up. 25 Demonstrate actions taken for self development  26 Engage in cross functional trainings and awareness  inorder to handle the situation during critical times. 27 Ensure 100% adherence to ARCHIBUS .  Any deviations should be reported immediately  28 Attend all training programmes nominated for during the year 29 Conduct at least one training program every month for the vendor staff and maintain training records  30 To ensure 40 Hrs of training for each employee in a year 

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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