IT Business Unit Lead Analyst

The IT Business Unit Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Application Portfolio Lifecycle Management: Oversee the end-to-end lifecycle of local applications, from initial registration and onboarding in the Citi Systems Inventory (CSI) to eventual retirement, ensuring data accuracy and completeness is maintained as per firm standards (ADQR/CDQR).

• Application Risk and Compliance: Proactively identify, register, and manage application-related risks by monitoring internal systems (e.g., CAMP, iCAPS), ensuring timely creation and completion of Corrective Action Plans (CAPs), and addressing all compliance requirements including record management and third-party monitoring.

• Information Security (IS) Oversight: Drive the information security agenda for the application portfolio, ensuring all mandatory reviews (e.g., Vulnerability Assessments, code scans, entitlement reviews) are completed on schedule and that vulnerabilities from VTM, EOVS, and GEM are remediated according to policy.

• Audit and Regulatory Engagement: Act as the primary technology point of contact for internal and external audits (e.g., CBUAE, KPMG, OCC) and regulatory bodies. This includes providing governance-related support and ensuring all tech deliverables and requirements are met.

• Business Continuity and Resiliency: Guarantee application resilience by ensuring all Continuity of Business (COB) testing requirements, including data center and vendor COB testing, are addressed in a timely fashion for the entire application portfolio.

• Product & Program Management Leadership: Provide senior Technology SME leadership across the project lifecycle, from requirements gathering and gap analysis to implementation, facilitating business approvals, third-party engagement, and ensuring successful customer launches.

• Strategic Roadmap and Book of Work Management: Develop and maintain the technology product roadmap in alignment with the overall CGW strategy, while managing the country's book of work, including demand prioritization, scope management, and delivery of functions.

• Business and Financial Leadership: Lead key governance forums such as the monthly technology operating reviews, presenting on program status, financial performance, production stability, and key regulatory updates to senior leadership.

• Service Management and Vendor Engagement: Oversee release and downtime management protocols, ensuring clear communication with business stakeholders. Manage technical coordination and maintain service standards with third-party vendors and interfaces

• Strategic Forum Representation: Represent the In-Country Technology office in key strategic forums, including the Country Risk and Control Forum and the CBUAE-mandated Consumer Protection Regulation Oversight Forum, to report on key technology updates, incidents, risks, and initiatives.

Qualifications:

• 6-10 years of experience in a technology planning role.

• Advanced level of experience in Project Management

• Subject matter expert in at least one area of technology planning.

• Bachelor’s/University degree, Master’s degree preferred

What we offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-KK1

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Job Family Group:

Technology

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Job Family:

Technology Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

241 750,00 zł - 411 650,00 zł

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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