Youth Development Coach

• Permanent Part-time position | 15.2 hours per week
• Work Monday and Friday | 1:00pm - 9:00pm
• Salary: $47.81 per hour + Super + not-for-profit salary packaging benefits
• Location: Townsville QLD 4810
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia to meet the growing needs of people across the country.

Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your opportunity

Join the team at Townsville Youth Foyer, a unique program that combines safe accommodation with support, coaching and opportunity for young people aged 16-25.

Using the Youth Foyer model and a strengths-based approach, you'll work alongside young people to build independence, achieve personal goals, and create pathways into education, training and employment.

As a Youth Development Coach, you'll provide individualised case management and practical support, helping young people develop life skills, strengthen community connections and achieve sustainable outcomes.

Through positive relationships, advocacy and coaching, you'll empower young people to build confidence and create brighter futures.

You'll be part of a passionate and supportive team committed to making a lasting impact in the lives of young people in Townsville.

Must be able to work Monday and Friday from 1:00 pm to 9:00 pm onsite.

Your key responsibilities will be to

• Build genuine relationships with young people and support them to achieve their goals in education, employment, training and independent living.
• Provide one-on-one support and coaching, helping young people navigate challenges and build confidence for the future.
• Deliver practical life skills support, including budgeting, tenancy skills, wellbeing and community participation.
• Connect young people with relevant services, programs and opportunities that support positive outcomes.
• Facilitate engaging activities and workshops that encourage personal growth, independence and community connection.
• Keep accurate case notes and contribute to a safe, supportive and well-run service.
• Work closely with colleagues, education providers and community partners to help young people thrive.

Requirements for success

• Experience working with young people and/or within the youth homelessness, housing or community services sector.
• Strong communication, engagement and advocacy skills.
• Ability to work within a strengths-based and person-centred framework.
• Well-developed organisational skills with the ability to manage competing priorities and maintain accurate records.
• Relevant qualification in Community Services, Social Work, Behavioural Sciences or a related human services field, or equivalent experience.
• Current First Aid and CPR Certificate, or willingness to obtain prior to commencement
• Current Driver's Licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: 

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support.
• Volunteering opportunities  
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you