- Salary
- $15000k – $20000k/mo
- Location
- Indonesia/Jakarta
- Type
- Full-time
- Department
- Sales
- Experience
- 3+ years
- Source
- Pinpoint
Description
Sales Support
Department: Sales Support
Employment Type: Permanent - Full Time
Location: Indonesia/Jakarta
Reporting To: Senior Sales Manager
Compensation: Rp15,000,000 - Rp20,000,000 / month
Description
· Provide technical support to the sales team.
· Assist customers/channel partners on technical matters
· Technical support to system integrators, developers and end-users.
· Project management for solutions i.e handling projects and coordination among divisions
· Manage system integration
· Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
· Involve in product launch, including planning, demo and conducting product training
· Provide pilot support and customer training
· Manage demo area and machines to ensure machines are always ready
Key Responsibilities
· Provide technical support to the sales team.
· Assist customers/channel partners on technical matters
· Technical support to system integrators, developers and end-users.
· Project management for solutions i.e handling projects and coordination among divisions
· Manage system integration
· Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
· Involve in product launch, including planning, demo and conducting product training
· Provide pilot support and customer training
· Manage demo area and machines to ensure machines are always ready
Skills, Knowledge & Expertise
· At least 3 years of relevant experience working in Retail, F&B, Hospitality, Banking, or Public Service industries.
· Diploma/Degree or a combination of education and experience in engineering and information systems.
- Strong understanding of Software Architecture, REST APIs, System Integration
- Familiarity with Point of Sale (POS) Systems, Kiosk Management Platforms, Payment Gateway Integration
- Proven experience in Self-Service Kiosk or Digital Transformation projects.
- Knowledge of Microsoft Azure, .NET, React, Mobile Application Development, or Microservices Architecture.
· Proven technology skills, outstanding interpersonal abilities, and strong written and verbal
· communication skills
· Attention to detail, plus analytical and problem-solving capabilities
· Positive, service-oriented personality
· Can-do attitude
Skills
ReactAzureRESTMicroservicesPoint of SaleProject Management
