- Location
- Mabalacat City
- Type
- Full-time
- Seniority
- Manager
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
This position is responsible for overseeing and directing all aspect of the outlet, achieving marketing, profitability and quality service goals, ensuring customer satisfaction and profitability.
- Monitoring and overseeing the actual service provided by the staff
- Deliver superior service and maximize customer satisfaction
- Monitoring the presentation of food products and reviewing any areas of concern with the Banquet Sous Chef
- Responding efficiently and accurately to Banquet event coordinator and customer complaints
- Addresses customer concerns on a timely basis
- Upholding high hygiene standards
- Implements and practices fair and consistent discipline among staff in accordance with Resort rules and regulations
- Schedules staff based on forecast business
- Prepares reports as necessary
- Perform other assignment as defined by the needs of the property or as directed by the GM or the owner
QUALIFICATIONS:
- Bachelor's Degree in Hotel Management or related field
- At least 1-3 years work experience as Restaurant Supervisor
- With knowledge in F&B Service and familiarity in menu, wine and cocktail offerings
- With good communication skills
- Can handle multiple events and tasks
- Willingness to relocate and work in Clark, Pampanga
