Residential Recovery Worker

• Casual Contract 
• Location: Wallumetta (Eastwood) NSW 2122
• S46.35 per hour + super + penalties
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

At Mission Australia's Housing and Accommodation Support Initiative (HASI) Plus service in Eastwood, NSW, we support people living with severe and persistent mental illness to build independence, strengthen daily living skills and achieve their personal recovery goals. Working within a recovery oriented and person-centred framework, you will provide practical, hands-on support that empowers residents to participate more fully in their community while maintaining stable accommodation and improved wellbeing. This is an on-site position within a residential setting where no two days are the same, requiring a balance of practical assistance, relationship building and support through complex mental health challenges.

As a Residential Recovery Worker, you will work alongside residents to develop confidence and capability in everyday life, taking a strengths-based approach that focuses on doing with people rather than for them. From supporting appointments and community engagement to assisting with cooking, cleaning, medication support and goal focused recovery planning, you will play a meaningful role in helping residents move towards greater independence and successful transitions into the community.

The service operates 24 hours a day, providing consistent support in a dynamic and rewarding environment, and you must be available for day and night shifts, including weekends.

Your Key Responsibilities:

• Support residents with activities of daily living including cooking, cleaning, shopping, using public transport and developing independent living skills.
• Deliver practical, recovery focused support in line with individualised case plans, helping residents work towards their personal goals and aspirations.
• Assist residents to access appointments, community services and social opportunities that promote wellbeing, inclusion and independence.
• Support safe medication management processes, including medication administration support and accurate medication records.
• Complete case notes, shift handovers, reports and other administrative documentation in line with organisational requirements.
• Maintain a safe, welcoming and well-presented residential environment through general household duties and basic maintenance of gardens and grounds.
• Build positive, professional relationships with residents, colleagues and external stakeholders while providing support to people experiencing complex mental health challenges.

Requirements for Success

• Certificate qualification in Mental Health, Community Services or a related discipline.
• Understanding of recovery-oriented practice and a commitment to empowering people through a strengths-based approach.
• Availability to work a rotating 24-hour roster including days, evenings, overnight shifts and weekends.
• First Aid & CPR Certificate.
• Full driver licence with no restrictions.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 

Our Culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period.  Please apply as soon as possible to be considered. Thank you