Senior Consultant, Operational Intelligence

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

Reporting to the Director, Fusion Threat Intelligence, the Senior Consultant, Operational Intelligence is responsible for supporting the daily operations of the Fusion Threat Intelligence team through timely collection, analysis, and dissemination of actionable intelligence. You will focus on monitoring and responding to emerging threats, supporting real-time incident response, and ensuring intelligence products directly inform risk mitigation efforts across Information Security, Corporate Security, and Fraud Management. A key component of this role is maintaining, developing, and enhancing documentation, including standard operating procedures (SOPs), matrices, and guidance documents, to ensure operational consistency, knowledge transfer, and compliance with internal standards. Your expertise in operational intelligence methodologies and documentation will drive the team’s effectiveness, enhance situational awareness, and ensure recommendations are practical and relevant to end-users. You will collaborate closely with stakeholders, contribute to process improvements, and maintain high standards for intelligence delivery.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Operational Intelligence Delivery – Monitor, collect, and analyze threat intelligence from multiple sources to provide timely, actionable insights supporting incident response and risk mitigation.

• Incident Support – Actively participate in Fusion Centre operations, supporting investigations and response activities with operational intelligence and context.

• Documentation Excellence – Develop, maintain, and refine SOPs, matrices, and guidance documents for intelligence operations. Ensure documentation is accurate, up-to-date, and accessible to support operational consistency, compliance, and knowledge sharing.

• Stakeholder Collaboration – Partner with Information Security, Corporate Security, and Fraud Management teams to ensure intelligence products and documentation meet operational needs and drive effective decision-making.

• Process Improvement – Identify opportunities to enhance intelligence workflows, tools, reporting, and documentation, contributing to the continuous improvement of operational practices.

• Team Contribution – Share knowledge, mentor junior analysts, and foster a collaborative, high-performing team environment.

Who You Are

• You can demonstrate knowledge in threat intelligence, specifically operational threat intelligence, (typically 6-8 years) and relevant postsecondary education (e.g. university degree or college diploma).

• You can demonstrate exceptional ability to communicate in a clear, concise and logical manner, verbally and in writing; sufficient to convey complex information/ideas on issues involving interpretation and opinion, capable of ensuring senior leaders are kept aware of issues and provided informed and timely advice. 

• You can demonstrate enhanced analytical capabilities sufficient to conduct a broad scope of intelligence analysis. Ability to maintain a high degree of professionalism and integrity.

• You contribute to a trusting work environment where the expression of diverse perspectives is encouraged and help foster a healthy, diverse, inclusive and accessible work environment where all employees feel valued, respected and supported.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Cyber Threat Intelligence, Group Problem Solving, Information Security, Operational Intelligence, Operational Threat Intelligence, Process Improvements, Stakeholder Management, Strategic Intelligence, Strategic Thinking, Tactical Intelligence, Tactical Thinking, Troubleshooting