The Senior Application Services Specialist helps Charter Hall’s people do their best work by making the systems behind our day-to-day operations reliable, connected and easy to use. The role supports applications and services underpinning core business processes, property operations and facilities management, ESG management, customer relationship management and reporting. 

Working across integration, automation, low-code, data and reporting services, you will help connect work across the value chain, support the reduction of repetitive effort and strengthen governance. This includes capabilities delivered through Workato and Microsoft technologies such as Power Platform, Sustainability Manager, Dynamics 365 Sales and Fabric. The focus is not the technology itself, but how it helps our people work efficiently, manage risk, service our customers and make better decisions. 

You will join a high performing Digital & Data team with the opportunity to collaborate across the business, improve important services and shape better ways of working. The role suits someone who is curious, collaborative, proactive with sound judgement and a drive to continuously improve how things work. 

How you'll make an impact

• Own and support critical business applications, ensuring they remain reliable, secure and fit for purpose across operational technology and business services.

• Resolve issues and improve service performance, leading incidents through to resolution, identifying root causes and reducing recurring problems.

• Connect systems, data and processes, supporting integrations, automation and reporting capabilities that improve efficiency and decision-making across the business.

• Partner with stakeholders to simplify ways of working, translating business needs into practical platform enhancements and low-code solutions.

• Strengthen governance and continuous improvement, maintaining strong controls, data integrity and platform security while identifying opportunities to enhance services and reduce manual effort.