Export Officer (12mth Parental Leave Contract)

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. 

The Role

Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. The Provet team is part of Covetrus as the premier leading veterinary distributor in Australasia and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary practice clients.

We are currently seeking to recruit an Export Officer to be based at our Northgate office. Reporting to the Export Supervisor, you will be working closely with international Veterinary clients, helping them to access vital pharmaceuticals and consumables for their clinic practices.

If you are a Veterinary Nurse or from this much-loved industry and you are ready for a change, then we want to hear from you. This role will leverage your administration skills, attention to detail, product knowledge and knowledge of in clinic procedures so that you can support our global veterinarian community.  

Your responsibilities will include –

• Client and sales administration – this will involve processing orders, responding to client queries regarding accounts, products and freight, actioning retention calls and providing product recommendations.
• Dispatch and documentation process – ensuring orders are transported appropriately to clients in line with requests and ensuring all relevant paperwork and documentation is processed correctly.
• Ensuring accuracy and timeliness involving all export operations.
• Providing advice regarding suitable transportation, taking into account costs and customer preferences.
• Providing assistance to Production Team Leader in resolution of queries.

About You

Ideally you will display –

• Demonstrated experience within the veterinary industry, ideally as a Vet Nurse.
• Demonstrated experience in Export and Export Administration (a great to have but not essential).
• High level attention to detail and accuracy.
• Minimum intermediate skills in MS Excel.
• Problem solving skills and the ability to come up with pragmatic solutions.
• A customer service focus coupled with well-developed written and verbal communication skills.
• Learning ability relating to picking up new systems.
• A positive, proactive attitude with a focus on seeking out continuous improvement opportunities.

Why Join Us?

At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. 

Covetrus team members participate in a fantastic benefits program, giving them access to huge savings on animal health products (including exclusive food brands, enrichment products and litter), annual birthday leave, annual volunteer days and free counselling services via our Employee Assistance program.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.