- Salary
- $21 – $29
- Location
- (USA) TX KATY 04913 SAM'S CLUB, United States of America
- Type
- Full-time
- Seniority
- Lead
- Education
- Bachelor
- Source
- Workday
Description
Position Summary...
What you'll do...
Location: 6193 Hwy Blvd Suite 203, Katy, TX 77494
Build something new. Lead with purpose. Grow without limits.
At Sam’s Club, a career doesn’t come with boundaries, it comes with opportunity! We’re opening a brand new Sam’s Club in Katy, Texas, and we’re looking for Member Team Leads who are member obsessed, hands on, and ready to help build something from the ground up. If you love leading teams, delivering best in class service, and developing people to reach their full potential, this could be the role for you.
This is a hands on leadership role in a fast-paced environment with the unique opportunity to help launch and shape a new location from day one.
Be a Leader
• Lead and inspire member-facing associates to deliver a friendly, efficient, and welcoming experience.
• Assign work, set priorities, and communicate expectations clearly.
• Provide coaching, feedback, and development to drive strong service and performance.
• Support recruiting, onboarding, scheduling, and performance management.
• Advocate for the member, the associate, and the company every day.
• Partner with cross functional leaders to deliver a seamless total club experience.
Be a Member Experience SME
• Ensure associates consistently acknowledge members, identify needs, and resolve issues with care and urgency.
• Support members with transactions, self-service technology, Club Pickup, and merchandise location.
• Communicate the value of Sam’s Club by promoting membership types, upgrades, credit programs, and benefits.
• Participate in sales and marketing events and support membership growth goals.
Be Operationally Strong
• Oversee assigned areas by managing claims, returns, zoning, signing, and merchandise organization.
• Maintain availability of carts and flatbeds and support parking lot cleanliness.
• Monitor shrink, damages, and inventory accuracy in high-traffic areas.
• Ensure Club Pickup orders are picked, staged, and completed according to policy.
• Maintain accurate documentation, logs, and required records.
Be a Financial & Process Owner
• Support front end and accounting processes, including cash handling, registers, deposits, and cash fund transfers.
• Investigate overages, shortages, and discrepancies while maintaining confidentiality and accuracy.
• Follow accounting office procedures and support audits and compliance reviews.
• Use data and reporting to track results and identify improvement opportunities.
Be Safety & Compliance Focused
• Maintain a clean, safe, and organized environment for members and associates.
• Conduct safety sweeps and address or report hazards promptly.
• Model and enforce compliance with company policies, procedures, and ethical standards.
• Support and reinforce the Open Door Policy.
Be a Talent Ambassador
• Train and develop associates through hands on leadership and timely completion of required training.
• Identify potential in others and help build the skills needed for growth and advancement.
• Recognize contributions and celebrate team wins.
• Create an inclusive environment where associates feel supported, respected, and motivated.
How You’ll Lead
You’ll thrive in this role by:
• Collaborating with managers, associates, members, and business partners to meet business needs.
• Using reliable data and multiple information sources to make balanced decisions.
• Coordinating work effectively to meet timelines and quality standards.
• Leading others through change with clarity, consistency, and confidence.
Our Values in Action
Respect the Individual
• Embrace differences and create a workplace where associates feel seen, supported, and connected.
• Build strong, trusting relationships through clear and positive communication.
• Develop, mentor, and recognize others to strengthen the team.
Act with Integrity
• Maintain and promote the highest standards of ethics, honesty, and accountability.
• Live the Walmart values and support our goal of becoming a regenerative company.
• Lead with humility, fairness, and transparency.
Serve Our Members
• Deliver results while putting the member first.
• Make decisions that balance short and long term priorities and support the overall club experience.
Strive for Excellence
• Demonstrate curiosity, resilience, and a desire to learn.
• Drive continuous improvement and adopt new tools and technologies.
• Support others through change and new challenges.
Ready to help build something great in Katy? Join Sam’s Club and lead the way.
The above description reflects the general nature and level of leadership responsibilities for this role and is not intended to be an exhaustive list of duties or qualifications. A full job description will be provided as part of the hiring process.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.
The hourly wage range for this position is $21.00 to $29.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
Must be 18 years of age or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
