Domestic Violence & Violent Crime Victim Advocate

• We exercise the power given to us by the people with fairness and humility.
• We serve our diverse community, support victims and families, and hold individuals accountable.
• We develop innovative and collaborative solutions for King County and the State of Washington.

* In addition to the benefits listed on the benefits tab, employees with less than 2 years of service will receive .25 per hour less than the hourly salary table due to a mandatory contribution toward the Teamsters Pension Trust that was voted by members of the collective bargaining agreement between our office and Teamsters Local No. 117.  This contribution is made by the employee and after two years it is paid by the employer.

• Provide direct advocacy to victims of Domestic Violence or Violent Crime, which will include reassignment based on caseload and community need.
• Provide flexible, cross-unit advocacy to ensure timely, victim-centered support, with assignment adjusted based on service needs.
• Provide direct advocacy to victims of crime to address emotional, physical, and financial needs, and reduce the impacts of trauma and victimization. Notify and engage with victims upon filing and through case disposition; provide regular case updates and facilitate engagement during critical stages and decision points.
• Manage the Victim portal queue by responding to victim’s inquiries, monitoring requests, and ensuring timely follow-up and service delivery.
• Collaborate with the PAO Data and Analytics team to identify opportunities for continuous improvements and enhance the Victim Portal experience.
• Communicate legal rights, safety options, and available resources to victims; assist with enforcement of victim rights.
• Assess eligibility and assist victims in filing Crime Victim Compensation claims.
• Deploy crisis intervention, de-escalation, case management, and advocacy techniques.
• Assess victim needs and impacts resulting from crime and connect survivors to appropriate community services.
• Develop coordinated safety plans in collaboration with victims.
• Utilize PAO facility dogs in accordance with policy to provide comfort and support to victims.
• Build strong working relationships with Deputy Prosecuting Attorneys, Case Development Specialists, Paralegals, Law Enforcement, and other partners in the criminal justice system.
• Assist crime victims in filing for civil protection orders, including drafting documents and declarations.
• Attend trials and hearings as necessary; prepare victims for testimony and advocate on their behalf in and out of court.
• Provide warm handoffs and referrals to community-based organizations to address social service needs.
• Conduct outreach to foster partnerships with community organizations and address survivor-identified needs.
• Participate in trainings and community events related to domestic violence advocacy and the impacts of victimization.
• Engage in equity and social justice practices in daily work and decision-making.
• Ensure accurate data entry and service documentation in the PAO’s case management system, PBK, by taking notes and entering data on victim interactions, information needed for other advocates to provide coverage, services provided/referred to, and attempts to contact victims.
• Perform additional duties as assigned, as business needs evolve.

• Demonstrated expertise in victim advocacy and the criminal justice system.
• Experience responding to victims of crimes strongly preferred.
• Demonstrated ability to work effectively with individuals in crisis.
• Strong written and verbal communication skills; ability to communicate clearly and professionally with victims, community partners, and in court settings.
• Knowledge of local community resources and services available to victims of crime.
• Ability to work effectively within and across systems (law enforcement, courts, prosecutors, community agencies).
• Experience working with diverse populations and commitment to culturally responsive advocacy.
• Ability to exercise sound judgment, initiative, and independence while functioning as part of a collaborative team.
• Strong problem-solving skills with the ability to identify procedural and policy improvements.
• Demonstrated ability to manage high-volume, sensitive caseloads.
• Ability to maintain positive, professional relationships with colleagues, management, attorneys, court personnel, law enforcement, community providers, and the public.
• Commitment to equity and social justice; willingness to engage in equity work, training and discussions.
• Candidates with experience serving diverse survivors are strongly encouraged to apply.