EMPLOYEE EXPERIENCE (HR) BUSINESS PARTNER

About the Town of Mooresville
As one of North Carolina’s fastest-growing communities, the Town of Mooresville combines innovation, teamwork, and community pride to deliver exceptional public service. Mooresville is a thriving, connected community dedicated to providing outstanding services that foster inclusivity and vibrancy for all. Guided by our PAC-IQ values (People, Agility, Communication, Innovation, and Quality), we empower employees to collaborate, think ahead, and make a meaningful impact every day.

Work alongside a team committed to innovation and collaboration, creating positive change for the community!

Why Join the Town of Mooresville
We value our employees and invest in their success with a comprehensive total rewards package. Our benefits are among the most competitive in the region and include:

• 5% Town contribution to your 401(k), no employee match required
• Choice of three medical plans, including an HSA plan with Town contributions
• Town-paid life insurance at 1.5× annual salary
• Fully paid short- and long-term disability coverage (up to $8,000 per month)
• Wellness Incentive Program, with A discount of $240 annually on medical premium for participation
• Employee Assistance Program (EAP) offering 24/7 mental health and work-life support
• Volunteer Time-Off: 16 hours per calendar year to volunteer at any approved agency or organization
• Vacation Leave: Starting 2026, new hires receive 14 vacation days upfront!
• Holidays: Employees accrue 13-14 paid holidays per year
• Floating Holiday and Wellness Day: New hires receive one Floating Holiday and one Wellness Day up front each year
• Bereavement Leave: Up to five days per occurrence for deaths within the employee’s immediate family
• On-site clinic for eligible employees and dependents coming in 2026!
• Additional perks include down payment assistance, pet insurance, gym reimbursement, and more!

About the Role
The Employee Experience Business Partner is responsible for aligning Town objectives with employees and management in designated business units. The EEBP formulates partnerships across the Employee Experience function to deliver value-added service to management and employees.

As a strategic advisor to department leaders, the EEBP provides comprehensive Human Resources support that aligns workforce strategies with the Town’s mission, strategic goals, and public service objectives. The position partners with leadership to enhance organizational effectiveness, foster employee engagement, provide HR guidance, and ensure compliance with federal, state, and local employment laws.

The EEBP works collaboratively with the Employee Experience team and business unit leadership to address employee relations, performance management, workforce planning, training, and organizational development needs. Work is performed under the regular supervision of the Deputy Employee Experience Director.

• Conducts weekly meetings with respective business units.

• Consults with line management, providing Employee Experience (EE) guidance.

• Analyzes trends and metrics in partnership with the EE group to develop solutions, programs, and policies.

• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.

• Works with the Talent Manager to provide performance management guidance to line management, including coaching, counseling, career development, and disciplinary actions.

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Provides EE policy guidance and interpretation.

• Provides guidance and input on unit restructurings, workforce planning, and succession planning.

• Identifies training needs for business units and individual executive coaching needs.

• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

• Performs other related duties as assigned.

• High school diploma or GED.

• Ten (10) years of experience in Human Resources.

Preferred Qualifications

• Bachelor’s degree in Human Resources or a relevant field.

• Seven (7) years of Human Resources experience, preferably in the public sector.

• An equivalent combination of education and experience.

• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential.