Senior Systems Applications Programmer - Public Works

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of the City's employees.

The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. 

The Department of Public Works is recruiting to fill one (1) full-time Senior Systems Applications Programmer (Sr. SAP) position to develop technology solutions that will maximize the delivery of City products and services.  

 The total salary range for Senior Systems Application Programmer (Sr. SAP) classification is $129,270.96-$157,182.48.  

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. The actual salary shall be determined by the final candidate’s qualifications and experience. 

The primary focus of this Sr. SAP position is to support the development and maintenance of several in-house hybrid systems hosted across both on-premises and in cloud environments. This is a 100% individual contributor role responsible for developing solutions, resolving technical challenges, and collaborating with cross-functional teams to support departmental and citywide operations, ensuring seamless integration across enterprise applications. This position requires five days on-site each week. 

Duties include but are not limited to: 

• Develop, test, and deploy fully tested application solutions to production 
• Support and maintain existing applications, and train staff on new feature releases 
• Administer Geotab GPS tracking hardware and managing the Geotab portal 
• Provide customer support, troubleshooting and resolving technical issues for end users 
• Identify bugs and enhancement opportunities for inclusion in the product release cycle 
• Recommend new software development or third-party solutions as appropriate 
• Serve in an on-call rotation as needed 
• Author Crystal Reports 

Highly Desirable Qualifications: 

• Strong programming skills in JavaScript, Python, SQL, HTML, and CSS 
• Strong knowledge of relational databases such as Oracle, including development of complex queries 
• Solid understanding of front-end and back-end application architecture, with the ability to troubleshoot and debug efficiently across the stack 
• Experience designing, developing, and consuming APIs, with working knowledge of HTTP protocols, authentication methods 
• Experience with AssetWorks or a comparable enterprise asset management platform, and the ability to quickly learn and apply advanced features with minimal training 
• Strong technical documentation skills and the ability to communicate effectively with both technical and non-technical audiences 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Education: A Baccalaureate Degree from an accredited college or university in Business Administration, Public Administration, Computer Technology, Management Information Systems, Mathematics, Statistics or a closely related field. 

Experience: Three (3) years of increasingly progressive experience in computer systems applications programming. 

Acceptable Substitution: Additional years of directly related work experience may be substituted for up to a maximum of two (2) years of the educational requirement on a year-for-year basis. 

Background Investigation Process: Eligible candidates will complete a Class C Background packet. Upon successful completion and review of the background investigation, the hiring board will make their employment selections. Those selected will move forward in the hiring process. 

Required Application Materials 

In order to be considered for the position, you must upload a cover letter and resume describing your qualifications and experience related to the Senior Systems Application Programmer (Sr. SAP) position. Your cover letter and resume should include examples demonstrating the depth and relevance of your experience for each of the following areas: 

• Application Development: Developing, testing, troubleshooting, and deploying application solutions to production using technologies such as APIs, Python, JSON, HTML, and SQL.  
• Technical Support: Providing customer support to end users by troubleshooting and resolving technical issues involving Windows, applications, networks, and printers. 
• Telematics: Administering telematics tracking hardware and managing the portal, including configuration, troubleshooting, and related support activities. 

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:  

Job Expertise: Demonstrate knowledge of and experience with applicable professional/technical principles and practices of application management, citywide and departmental procedures/policies and federal and state rules and regulations.  

Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful, and friendly manner.   

Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of the problem or issue; identifies a set of features, parameters, or considerations; collects and analyzes information; uses logic and intuition to arrive at conclusions and recommendations that achieve the desired outcome.   

Project Management: Ensures support for projects and implements agency goals and strategic objectives.  

Teamwork & Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

Technology Use/Management - Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. 

Communication: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility. 

Selection Process:  

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application maybe deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more in-person interviews.

If you have questions about the duties of these positions, theselectionor hiring processes, please contact Charmaine Guerrero at [email protected].