- Location
- UK, Swansea, United Kingdom
- Workplace
- Onsite
- Type
- Full-time
- Department
- Healthcare
- Seniority
- Lead
- Education
- Bachelor
- Visa
- Not sponsored
- Source
- Workday
Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Clinical System Lead at ICON, you will support the implementation, maintenance, and optimization of clinical systems used in clinical research. This is an excellent opportunity for a recent graduate or early career professional looking to build a career in clinical technology, data systems, and clinical trial operations within a global healthcare environment.
What You Will Do :
You will work closely with experienced team members to support clinical systems that enable the successful delivery of clinical trials. Key responsibilities include:
Assisting with the configuration, testing, implementation, and maintenance of clinical trial systems, including Electronic Data Capture (EDC) and Clinical Trial Management Systems (CTMS).
Supporting stakeholders and end users with system-related queries, troubleshooting issues, and escalating complex problems where appropriate.
Collaborating with cross-functional teams to understand study requirements and support system setup activities.
Assisting with system upgrades, enhancements, user acceptance testing, and documentation activities.
Supporting the development and maintenance of system processes, standards, and best practices.
Monitoring system performance and helping ensure clinical data is managed efficiently and accurately.
Participating in training and development opportunities to build technical and clinical systems expertise.
What You Will Have/Be:
Bachelor's degree in Life Sciences, Computer Science, Information Technology, Health Informatics, or a related discipline.
Strong interest in clinical research, technology, healthcare systems, or pharmaceutical development.
Excellent attention to detail and a proactive approach to problem solving.
Strong organisational and time management skills with the ability to manage multiple priorities.
Effective communication skills and the ability to work collaboratively within a team environment.
Proficiency with Microsoft Office applications, particularly Excel.
A willingness to learn new technologies and develop expertise in clinical trial systems.
#LI-RD1
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
