POSITION DESCRIPTION

JOB TITLE:  Food & Beverage Assistant Manager

COMPANY:  SMG

DEPARTMENT:  Food & Beverage

FACILITY:  Shreveport Convention Center

REPORTS TO:  Food & Beverage Manager

FLSA:  SALARIED – EXEMPT

POSITION SUMMARY:  This position oversees all F&B operations, including; Concessions, Banquet Functions, Warehouse/Commissary, and all other food and beverage services.

POSITION RESPONSIBILITIES:

• Supervise and Train all F&B servers, bartenders, and concessions personnel.
• Understand and assist in maintaining budgeted goals.
• Access needs of the department, order product, and maintain proper par levels.
• Maintain equipment through proper cleaning and scheduled maintenance.
• Maintain cash handling procedures.
• Fulfilling service requirements per each Banquet Event Orders (BEO).
• Maintains inventory control procedures.
• Must be creative design of food service areas, concession signage, and displays.
• Attention to detail and consistency in every area.
• Position is very hands on with excessive interaction with staff and customers.
• All other duties as required

WORK CONTACTS:

Daily contact with clients, the F&B Director, Executive Chef, F&B Manager, and all other convention center staffs. 

SUPERVISORY RESPONSIBILITIES:

• Supervises all hourly F&B Staff (100 + employees)
• Training of all concessions, bartending, and banquet staff

PHYSICAL EFFORT:

This position requires substantial standing, walking, and dexterity to operate office and warehouse equipment. Also requires lifting (50lbs) and stooping. 

MINIMUM REQUIREMENTS:

• Must be able to pass background check and drug screen.

• At least two years F&B supervisory experience.
• Strong customer service orientation with ability to be a team player.
• Advanced oral and written communication skills.
• Consistent attention to detail.
• Computer skills to include Microsoft Office Applications.
• Excellent organizational, planning, communication, and inter-personal skills.
• Ability to undertake and complete multiple tasks.
• Must possess, or have the ability to obtain within allotted time; Shreveport ABO Card, Louisiana Responsible Vendor Permit (LACT), and be Serv-Safe Certified.
• Must possess a valid Louisiana Drivers License.
• Must be able to work flexible, non-standard, hours.  To include nights, weekends and holidays.

WORKING CONDITIONS:

• Must be able to stand / sit / walk for extended periods of time.
• Long hours:  To include nights, weekends and holidays.
• Physically able to move/lift 50 lbs.

All other duties and responsibilities as assigned.

LEGENDS / ASMGlobal is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply.  VEVRRA Federal Contractor.

Applicants that need reasonable accommodations may contact

Yvonne M Young

Human Resource Manager

318-841-4243
LEGENDS / ASM Global/Shreveport Convention Center
400 Caddo St.
Shreveport, LA 71166-1774

I have read and understand the above requirements of the job.  I have received a copy of this position description.