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Job Summary

The AI Enablement Analyst will drive a consistent, standardized approach to GenAI tool enablement across the enterprise. This role will oversee required training and responsible-use expectations, partner with GenAI tool owners to document and maintain the enterprise GenAI tool landscape, and help scale high-value use cases through repeatable intake, evaluation, and rollout practices. The Analyst will monitor adoption, usage, and value metrics, develop executive-ready insights and reporting, and ensure enablement activities align with Bread Financial governance, security, risk, and agile delivery standards.

 

Essential Job Functions

• Maintain a current inventory of GenAI tools (owners, purpose, user groups, data considerations, approved use cases, training requirements, and maturity); support governance routines by preparing documentation and status reporting aligned to security, risk, and policy expectations - (40%)

• In collaboration with Leadership, define and maintain enterprise standards and playbooks for GenAI tool onboarding, required training, communications, and ongoing enablement; partner with tool owners to drive consistent execution across business areas. - (20%)

• Track and analyze adoption, engagement, and proficiency metrics (e.g., active usage, training completion, feature utilization); develop dashboards and executive-ready insights that articulate value, outcomes, and risks/controls. - (30%)

• Collaborate with GenAI tool owners, business partners, and Communities of Practice to drive awareness, training participation, and sustained adoption; coordinate updates, office hours, and feedback loops to improve the enablement experience. - (10%)

Minimum Qualifications

• High School Diploma or related field of study or equivalent, relevant work experience

• 2+ years of experience in Operational Excellence, Product Owner, AI and Technology, Process or Risk Assurance, Quality.

Skills

• Continual Process Improvement

• Value Optimization

• Business Enablement

Reports To: Senior Manager and above

Direct Reports: 0

Work Environment

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.

Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.

• Communicate/Hearing

• Communicate/Talking

• Focus and complete tasks in situations that have a speed or productivity metric

• Maintain focus in high pressure or fast-paced work environment

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

About Bread Financial®

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life.

 

Bread Financial proudly marks 30 years of success in 2026. To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.

• All job offers are contingent upon successful completion of credit and background checks.

• Bread Financial is an Equal Opportunity Employer.

Job Family:

Technology

Job Type:

Regular