- Salary
- $65k – $89k
- Location
- USA-GA-Home Office, United States of America · Boston, Massachusetts, USA
- Type
- Full-time
- Department
- Transportation
- Education
- Bachelor
- Source
- Workday
Description
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join our team and what we'll accomplish togetherJoin TELUS's dynamic Application Delivery Team as a Deployment Specialist, where you'll play a crucial role in deploying and supporting our retirement and benefits solution for a growing client base. You'll be responsible for building and configuring server environments, managing application deployments, and providing technical support across both cloud and on-premise infrastructures.
This role offers the opportunity to work with cutting-edge Microsoft technologies while supporting critical Retirement and Benefits systems that impact thousands of users. As part of a high-performing team, you'll contribute to our continued expansion while working in an agile, collaborative environment with diverse team members across multiple locations.
We're fully remote; work from anywhere in Canada while collaborating with a high-performing, distributed team. You'll work directly with client IT teams to understand their needs, deliver solutions, and provide support during critical releases and go-lives.
As part of a growing team supporting an expanding client base, you'll contribute to our continued expansion in the retirement and benefits space while working in an agile, collaborative environment with diverse team members across multiple locations.
What you'll do
In a typical week, you'll be building and configuring environments, deploying application updates, executing database tasks, managing Active Directory, and resolving technical issues across the full three-tier stack — database servers, application servers, and web servers. No two weeks look the same.
Core Responsibilities:
Environment Management: Build and configure shared and client-specific environments including production, non-production, and disaster recovery systems
Server & Application Deployment: Perform server installations, configurations, deployments, and OS upgrades using Microsoft technologies (Windows Server 2012-2019, IIS)
Database Administration: Execute SQL Server tasks including database backup/restore, user permissions management, and T-SQL script deployment
Active Directory Management: Handle user and group creation, delegation, and domain environment administration
System Migration & Upgrades: Lead server and application migrations, ensuring minimal downtime and optimal performance
Automation & Scripting: Develop PowerShell scripts and system reports using SQL Report Builder to streamline operations and reduce manual work
Issue Resolution: Triage, analyze, and coordinate resolution of complex technical issues across applications hosted on various platforms
Client Support: Provide technical guidance and support to client IT teams, including after-hours support during critical releases and busy periods
Documentation & Compliance: Create and maintain technical documentation, service catalogs, and ensure security and performance standards
What makes this work interesting: You’ll own the full environment stack not just databases, not just servers, but the complete deployment pipeline. You’ll work on client migrations and modernization projects, troubleshoot complex multi-tier issues, and have immediate impact on mission-critical systems. You’ll also collaborate with client IT teams on strategic decisions about their infrastructure – this isn’t just “keep the lights on,” it’s helping clients succeed.
What you bring
Must-Have
Experience: Bachelor's degree in Computer Science/Engineering (or equivalent experience) with 3–5+ years of relevant infrastructure and systems administration experience
Windows Server Proficiency: Hands-on experience with Windows Server 2012-2019 (installation, configuration, management, and IIS role) — this is foundational to the work
Database Expertise: Strong SQL Server management skills, including T-SQL and SSRS (SQL Server Reporting Services); experience with backup/restore, user permissions, and script deployment
Scripting & Automation: Advanced knowledge of PowerShell scripting; practical experience with VBScript, CMD, and SQL scripting — automation is central to this role
Active Directory Management: Experience with Active Directory or LDAP in domain environments
Application Architecture Understanding: Knowledge of N-Tier applications utilizing IIS web frontend, .NET services, and SQL Server backend — you don't need to be a developer, but you need to understand how these layers work together
Microsoft Azure Experience: Working experience with Microsoft Azure (Storage, ASG, VMs, Azure DB) — hands-on cloud platform skills
Problem-Solving: Strong troubleshooting and analytical skills with ability to manage multiple assignments and think systematically
Communication: Strong interpersonal skills with ability to explain complex technical solutions to diverse audiences (client IT teams, team members, stakeholders) — this team runs on knowledge sharing
Nice-to-Have
DevOps Tools: Knowledge of Octopus Deploy or Azure DevOps Pipeline
Advanced Cloud: Experience with Azure Serverless, Azure Container Instance, Kubernetes, and Docker
Multi-Cloud: Familiarity with AWS and Google Cloud Platform (GCP)
Methodologies: Experience working with Agile methodologies (Scrum and Kanban)
.NET Development Familiarity: Practical experience or working knowledge of .NET development (VB.Net or C#) — this helps with application troubleshooting, but isn't required
Salary Range: $65,000 - $89,000.00 USD Annual
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
TELUS offers rewarding benefits, which may vary per job function, such as:
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched 401K
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more…
Job Type: This is for a current vacancy
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
