- Salary
- $24 – $26/hr
- Location
- Lakewood, Colorado, US
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Experience
- 21+ years
- Education
- High School
- Source
- BetterTeam
Description
We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Colorado Mills, Lakewood!
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!
The Food & Beverage (F&B) Manager is responsible for managing all F&B operations and delivering an excellent customer experience. They will forecast, plan and manage all F&B orders, staff and finance.
Please note you must have a High School Diploma or GED to apply.
Open availability, especially nights and weekends, is required.
All of management will handle and serve alcohol - as such, you must be at least 21 years or older.
Benefits: Paid Time Off (PTO), Medical, Dental, Vision, Life and 401(K) with company matching.
Essential Duties:
Customer Service:
- Provide excellent customer service and satisfaction by being constantly visible and readily accessible to our customers.
- Preserve excellent levels of internal and external customer service.
- Investigates and resolves customer complaints regarding food quality, service, or accommodations.
Team Management:
- Selects, coaches, and develops effective staff for the Food & Beverage Department.
- Holds weekly staff meetings with department supervisors to discuss and resolve any issues relating to operations, staffing, customer service, etc.
- Issue disciplinary actions for department staff.
Food & Alcohol Safety:
- Monitors food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
- Schedules and receives food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
- Conducts alcohol and age restriction control in accordance with company policies.
Operations Management:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Monitors department budgets and payroll records, and reviews financial transactions in order to ensure that expenditures are authorized and budgeted.
- Conduct & monitor department inventory, submitting reports on weekly & monthly basis.
- Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and health.
Qualifications:
- 3-5 years food & beverage management experience, preferably in the restaurant / fast food / hospitality industries.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected.
Physical Demands:
- Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- Required to stand and walk for extensive periods of time without breaks during busy times.
- Lifting and/or moving up to 100lbs with assistance is required.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. They are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One).
Skills
ComplianceCustomer Service
