- Location
- USA - Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- CX - Agentic - Customer Service Automation Solution Sales
- Source
- Greenhouse
Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We’re seeking an experienced AI Account Executive to help expand our presence in the U.S. market. This is a strategic sales role, where you’ll act as a trusted advisor to both customers and partners, aligning NiCE's Agentic AI portfolio with high impact initiatives to deliver measurable outcomes. The Agentic AI portfolio includes automation solution such as Cognigy, agent augmentation, proactive engagement, knowledge and other Agentic AI solutions with high-impact transformation initiatives. While this role emphasizes collaboration—working closely with channel partners, BDRs, internal stakeholders and sales colleagues—you’ll still need the instincts and experience of a hunter: someone who can independently advance opportunities, drive consensus across stakeholders, and close large, complex deals.
How will you make an impact?
- Represent NiCE , create awareness, generate new ARR
- Achieve ARR & ACV booking targets
- Close deals via direct & partner ecosystem
- Build and maintain a qualified pipeline
- Close large enterprise deals
- Run full sales cycles from account planning to close
- Coordinate responses to RFPs/RFIs
- Represent NiCE at trade shows and industry events
Have you got what it takes?
- Proven track record of success in selling AI & SaaS solutions in large enterprises
- Hunter mentality and passionate about winning
- Ability to create and communicate complex deal structures and ROIs
- Confident navigating sales cycles with all management levels (particularly EVP/C-Level)
- Strong organization and prioritization skills
- Professional communication skills and a customer-centric, personable demeanor
- Ability to balance driving a sales cycle independently while leveraging internal resources
- Ability to travel and support a territory that spans North America
- Comfortable leveraging a partner channel to support the sales process
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE delivers AI for CX that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. We empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
