AI/ML Site Reliability Engineer

Corporate Engineering AI (CE AI) Team

The Corporate Engineering AI team is the central enablement and platform delivery function for LSEG’s internal agentic AI ecosystem. The team’s mission is to scale safe, high‑quality AI capabilities across the enterprise by providing shared platforms, patterns, governance, and delivery support.

CE AI owns and operates core AI platforms including LSEG AI Assist, the Question Answering Service (QAS), and the Internal MCP Gateway. Rather than delivering individual business use cases end‑to‑end, the team enables product engineering groups across LSEG to expose knowledge, data, and actions to AI agents in a consistent, governed, and repeatable way.

The team operates a Central MCP Delivery model: building critical MCP tools and services “for” product teams where required, while simultaneously defining standards, patterns, and platform capabilities that allow teams to progressively move towards self‑service contribution.

LSEG AI Assist / Internal MCP Programme of Work

This programme delivers an LSEG‑owned, production‑grade agentic AI platform with MCP as its extensibility layer.

The scope of work includes:

*   Building and operating LSEG AI Assist, an in‑house agentic experience capable of reasoning, planning, and tool‑calling.

*   Operating QAS, the enterprise RAG and search layer used to ground agent responses in approved data sources.

*   Delivering a production Internal MCP Gateway providing discovery, security, policy enforcement, observability, and lifecycle management for MCP tools and Skills.

*   Designing and building MCP servers and Skills that expose internal and vendor systems safely to agents.

*   Establishing evaluation, quality control, and governance mechanisms so MCP tools and Skills can be promoted through PTB/PTO and operated with confidence at scale.

The programme follows a “build for” model today, with a strong emphasis on defining the future product and platform experience, patterns, and contribution pathways that will enable federated scale over time.

Site Reliability Engineers – Responsibilities & Skills

Responsibilities

*   Build, operate, and harden the Internal MCP Gateway and related platform services.

*   Define and implement observability, monitoring, and audit capabilities for agent tool‑calling and MCP traffic.

*   Ensure MCP platform components meet availability, performance, and reliability targets.

*   Support secure hosting and runtime environments for MCP servers and related services.

*   Partner with ML and Quality Engineers to support testing, evaluation, and safe rollout of platform changes.

*   Contribute to service management, incident response, and operational readiness for production AI platforms.

*   Help shape the long‑term platform architecture supporting federated MCP scale.

Skills

*   Strong Python experience for platform services and operational tooling.

*   Experience with observability and monitoring stacks (metrics, tracing, logging, dashboards).

*   SQL skills for operational analysis, reporting, and audit queries.

*   Hands‑on experience operating services on AWS.

*   Knowledge of cloud‑native reliability patterns and service lifecycle management.

*   Experience supporting platforms subject to audit, compliance, and regulated delivery processes.

We're proud to have been recognised as a Great Place to Work® in India ‘25

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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