Instructional Operations Coordinator

Join our team at Renton Technical College! We are seeking an Instructional Operations Coordinator to support the Division of Instruction by providing  administrative support and coordination across all instructional areas. This will include providing consistent and reliable operational capacity and support with administrative tasks such as the tracking of deadlines, coordination across departments, managing purchasing workflows, supporting major projects, and ensuring that operational issues are resolved.

Cross-Division Coordination & Communication

• Serves as the primary coordination liaison between the Division of Instruction and college departments including Student Services, HR, Enrollment Services, Facilities, and IT.
• Drafts and routes operational communications on behalf of deans across all divisions.
• Coordinates logistics for advisory committee meetings, accreditation site visits, agendas, materials, room bookings, minutes, and follow-up.
• Tracks open items across divisions and follows through to ensure timely resolution without requiring dean involvement.

Faculty Support & Instructional Readiness

• Provides direct support and guidance to faculty regarding classroom setup, instructional materials, syllabus development, and instructional expectations. 
• Delivers training and onboarding support for instructional systems and technologies, including ctcLink, Canvas, class rosters, and classroom technology.
• Coordinate faculty access to training, resources, and support services related to classroom management, effective teaching practices, and student engagement.
• Coordinates classroom and laboratory logistics to ensure instructional spaces are accessible, functional, and ready for teaching and learning. 
• Assists faculty in responding to student inquiries and navigating common student support processes and referrals. 
• Coordinates instructional technology needs and serves as a liaison with IT and other support departments to resolve classroom technology issues. 
• Supports faculty understanding of student populations and promotes responsive instructional practices that address diverse learner needs. 
• Ensures students receive required instructional materials, including course syllabi and program handbooks, as applicable. 
• Provides or coordinates training on FERPA requirements and other instructional compliance expectations.

Deadline Tracking & Project Coordination

• Maintains a division-wide operational calendar of key deadlines, reporting requirements, and institutional milestones across all programs.
• Proactively follows up with faculty, staff, and other offices to ensure on-time completion.
• Manages timelines and logistics for major instructional projects, including those coordinated through Instructional Support.
• Flags risks and escalates to the appropriate dean only when the issue requires their authority or judgment.

Purchasing & Financial Administration

• Coordinates purchasing requests across divisions, routing requisitions, tracking approvals, and following up on outstanding orders.
• Supports monitoring of instructional budgets and flags spending concerns to the appropriate dean.
• Maintains consistent purchasing practices across divisions, coordinating informally with the dedicated Manager to avoid duplication on shared systems.

Scheduling & Enrollment Support

• Provides scheduling coordination support to divisions without a dedicated operations role, helping resolve conflicts and logistics.
• Monitors enrollment flags and alerts across assigned divisions, coordinating responses with the relevant dean.

Faculty & Staffing Logistics

• Coordinates part-time faculty hiring logistics across supported divisions: posting coordination, interview scheduling, onboarding steps.
• Supports onboarding logistics for new faculty in coordination with HR.

Instructional Support Operations

• Supports data gathering, reporting preparation, and documentation for instructional improvement processes.
• Support the college's mission by creating a learning and work environment of mutual respect and fairness, while encouraging creative and critical thinking. Contribute to the appreciation of diversity and foster a climate of multicultural understanding. 
• Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies. 
• Maintain regular attendance and punctuality. 
• Perform other related projects and assignments as assigned

• Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• Three years of progressive administrative, operations, or project coordination experience, preferably in higher education or public sector.
• Demonstrated ability to manage multiple simultaneous priorities across different work areas with minimal supervision.
• Strong written and verbal communication skills; ability to draft professional correspondence and communicate clearly across levels.
• High comfort level working with and serving multiple supervisors or stakeholders with differing needs and working styles.
• Proficiency with standard office software and scheduling tools; ability to quickly learn institutional systems (ERP, scheduling platforms, data reporting tools).
• Demonstrated judgment in distinguishing what to resolve independently versus what to escalate.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

• Experience in a community college or multi-division higher education environment.
• Experience supporting advisory committees, accreditation processes, or institutional improvement projects.
• Experience with purchasing systems, budget monitoring, or financial administration workflows.
• Associate degree in Business Administration, Operations Management, Education, or a related field is preferred. 

Working hours are generally aligned to business hours, Monday – Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.

In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact [email protected].

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EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Lesley Hogan, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873, [email protected].     

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: https://rtc.edu/about-rtc/campus-resources/campus-security/annual-security-report.php. For information on how to access the RTC Daily Crime Log follow this link:https://rtc.edu/about-rtc/campus-resources/campus-security/daily-crime-log.php

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations.  We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC’s work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.      

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.