ISG Governance, Cross-Functional Governance & Initiatives Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for implementing and monitoring operational risk management policies, procedures, standards and programs with enterprise-wide impact mindset and or focused for specific departments within a business group. Key responsibilities include in depth knowledge and expertise of risk to be able to strategically support business managers and peers to follow enforced risk/regulatory practices. Job expectations include balancing business strategy with appropriate risk management controls and strong communication skills with teammates and impacted parties.

This Investment Solutions Group (ISG) Governance role is part of the ISG Cross Functional/Horizontal Governance Team. The team provides governance oversight for enterprise and cross-ISG initiatives, key business processes, and strategic programs that span multiple lines of business and functional areas. The successful candidate will partner with stakeholders across ISG to execute critical business priorities, manage proxy-related processes and governance routines, drive process enhancements, and lead or contribute to horizontal initiatives that strengthen governance effectiveness, operational efficiency, and risk management across ISG

Responsibilities:

• Manages the amount of risk that a business is operating with while ensuring no rules or regulations are ignored
• Requires in-depth knowledge of rules and regulations for business that is supported
• Utilizes the ability to identify, communicate, escalate and resolve potential issues or concerns that arise
• Plans and manages project work acting as key point of contact to all business partners involved
• Strategizes with partners to determine best solution and runs checks process to ensure all options have been thoroughly evaluated
• Serves as a centralized point of contact for cross-functional activities across the ISG Governance team, with a focus on improving consistency, coordination, and efficiency across the platform.
• Creates and maintains reporting to track initiatives, deliverables, risks, and key milestones.
• Manages proxy-related BAU processes, support transition activities, and partner with the GWIM proxy team on ongoing execution and process improvements.
• Identifies control gaps and leads cross-functional efforts to design, implement, and track remediation plans.
• Performs ad hoc analysis on critical business issues and develops materials to support leadership decision-making.

Required Qualifications:

• 8+ years of experience in business management, governance, or control functions within financial services.
• Familiarity with FINRA, SEC, and other relevant regulatory frameworks.
• Strong understanding of supervisory frameworks, control environments, and governance routines.
• Demonstrated analytical and problem-solving skills, with a track record of driving strategic initiatives and process improvements.
• Excellent communication skills, including the ability to develop executive-level materials and present complex information clearly.
• Proven ability to lead complex, cross-functional projects independently.
• Strong relationship management skills, with experience partnering with Business Controls, Line of Business management, Compliance, Audit, Technology, Operations, and other control partners to identify improvements, implement change, and manage execution.

Desired Qualifications:

• Self-motivated, results-oriented, and comfortable operating with limited direction.
• Demonstrates initiative and a strong desire to drive process improvements and deliver high-quality outcomes.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Able to quickly learn new processes, adapt to changing priorities, and react effectively to emerging needs.
• Strong verbal and written communication skills, including the ability to simplify complex information for targeted audiences and senior leadership.
• Excellent critical thinking and problem-solving skills.
• Able to make recommendations, provide guidance, and help advance projects across a globally integrated enterprise.

Skills:

• Attention to Detail
• Controls Management
• Innovative Thinking
• Policies, Procedures, and Guidelines Management
• Risk Management
• Business Process Analysis
• Decision Making
• Issue Management
• Problem Solving
• Written Communications
• Data Visualization
• Measurement Effectiveness
• Process Management
• Process Mapping
• Project Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1600 American Blvd - Hopewell Bldg 6 (NJ2600), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$140,000.00 - $205,700.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.