Field Service Representative

Job Title: Field Service Representative

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 75%

Type of Travel: Continental US

* * *

The Opportunity:

CACI's EO/IR team in Belgrade, MT, is hiring a Field Service Representative to join their organization. As part of CACI’s Spectrum Superiority Line of Business, CACI manufactures best-in-class gyro-stabilized Gimbal systems designed for a wide variety of applications. Our pioneering systems support airborne, ground, and maritime missions around the world. We specialize in fully integrated solutions for intelligence, surveillance, and reconnaissance (ISR), and counter drone operations for the defense and aerospace industry. 

As a Field Service Representative, you will play a key role in delivering world-class technical support across diverse operational environments. From airborne platforms to ground and maritime applications, you'll travel to customer sites to install, commission, maintain, and repair our advanced ISR and counter-drone systems.



Responsibilities:

• Install, integrate, and commission EO/IR gimbal systems at customer locations
• Diagnose, troubleshoot, and repair complex electro-optical and mechanical systems
• Perform preventive maintenance and system upgrades to ensure peak performance
• Follow established troubleshooting and maintenance procedures and contribute to their continuous improvement based on field experience
• Provide technical training and support to customers and end-users
• Travel extensively (50-75%) to support field operations across diverse environments
• Document service activities and maintain detailed technical reports
• Collaborate with engineering teams to relay field feedback and drive improvements

Required: 

• AS degree in a relevant field with a minimum of 3 years of experience in customer support and United States Government program experience or a BS Degree in a relevant field
• Extensive electronics training and troubleshooting experience (military electronics training, vocational/technical certifications, or equivalent)
• Active Secret security clearance or ability to obtain one
• Valid U.S. driver's license
• Willingness and ability to travel domestically and internationally (50-75%)
• Passport may be required after hire
• Proficiency in electrical and mechanical troubleshooting and diagnostics
• Experience with multimeters, oscilloscopes, and other electronic test equipment
• Ability to read and interpret technical manuals, schematics, and wiring diagrams
• Knowledge of AC/DC circuits, power systems, and electronic components
• Mechanical aptitude with hand and power tools
• Computer proficiency including Microsoft Office Suite
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills for customer interaction and technical documentation
• Ability to work in various physical positions (standing, kneeling, climbing, confined spaces) and diverse environmental conditions (extreme temperatures, weather, altitude)
• Must be able to explain issues encountered related to manufacturing and work with appropriate individuals to resolve them
• Must be able to work in a fast-paced, dynamic environment
• Must be able to lift 50lbs

Desired:

•  Prior military experience with high-tech electronics systems (avionics, radar, communications, EO/IR sensors, or similar)
• Experience or knowledge in Lean Manufacturing, Six Sigma and/or 5S methodologies.
• Experience with gyro-stabilized systems, gimbals, or precision optical equipment
• Background in aerospace, defense, or ISR systems
• Field service experience in dynamic operational environments
• Familiarity with aviation, maritime, or unmanned systems platforms
• Active Secret clearance already in place
• Local to the Bozeman, MT area 

-

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$58,500 - $122,800