- Location
- Victoria, British Columbia
- Type
- Full-time
- Source
- BetterTeam
Description
Job description:
Edison College Canada is a Designated Private Career College. Established in 1973, formerly known as ‘Victoria College of Art’, we are one of the oldest and largest institutions serving the Island community by offering programs in Healthcare, Business and Arts. As we head into our 50th year of operations, and given the unforeseen and challenging situations we have encountered over the past 2 years, the need of the hour required us to step up and assist our community by offering training in areas that are severely hit with acute shortage of trained workers.
Job Description:
Edison College Canada is looking for a dedicated individual to join our Admissions team as an Admissions Advisor. Reporting to the College Director, this position is a primary point of contact for prospective students, disseminating information about the college, its programs, and admission processes.
The incumbent will be contributing to the growth of our student enrolment by managing leads and personally developing the pipeline by supporting, interviewing, and encouraging qualified students to study at Edison College Canada. The ideal candidate for this position is described as enthusiastic, ambitious, and results-oriented – with a track record of meeting and exceeding sales targets.
Main Duties:
- Use excellent sales and customer service skills to promote all programs to prospective students via phone, email, and text to secure enrollments.
- Handle inquiry calls, emails, walk-ins, and schedule appointments.
- Conduct admission interviews, and follow up with prospective students.
- Guide prospective students using a consultative process through the admissions process, requirements, options with respect to financial aid, and scholarships.
- Provide input to our Marketing department to improve our website content, social media, and other marketing materials.
- Organize and run external marketing events such as Open House Days, aimed at driving enrollment, in accordance with the agreed calendar and strategy.
- Completing enrollment paperwork for clients, and ensuring smooth and timely workflow.
- Maintaining accurate records of all student transactions and Maintaining accurate student files.
- Reviewing and analyzing transcripts as well as other official documents to determine admission status.
- Informing management of concerns, and situations that may result in program failure or attrition
- Performs other duties as assigned.
Qualifications:
- A post-secondary degree is preferred.
- Detail-oriented, highly organized self-starter.
- Ability to multitask.
- Ability to work individually and in a team environment.
- 1 year of sales experience.
- Private Career College admissions experience preferred.
- Knowledge of MS Office (Word and Excel) and CRM programs.
- Excellent communication and interpersonal skills.
- Excellent Customer Service Skills.
- Ability to quickly establish rapport and build relationships, both over the phone and in person.
- Highly motivated and target-driven with a proven track record in sales.
- Excellent problem-solving and negotiation skills.
- Prioritizing, time management, and organizational skills.
- Superior work ethic with the ability to initiate and remain on task without supervision.
- Must be able to work some evenings and weekends.
Please note that due to the volume of applications received, only those selected for an interview will be contacted. Please do not contact the campus directly.
Job Types: Full-time, Permanent
Work Location: Remote
Skills
ExcelCustomer ServiceNegotiation