Director, Client Sales

Job Summary 

PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You'll own an existing book of newly won accounts, turning first-year wins into long-term, expanding partnerships. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers. 

What You'll Do: 

• Own retention and expansion of a defined book of recently won pharmaceutical accounts, building the strategic account plans that turn new, emerging clients into multi-year partners. 

• Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint. 

• Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood. 

• Identify and cultivate expansion opportunities within existing accounts — additional brands, new indications, incremental budget. 

• Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support. 

• Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation. 

• Mentor Account Executives across all BD pharma accounts 

What We Need: 

• 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing. 

• Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients. 

• An existing network of agency and/or pharmaceutical brand contacts you can bring into the role. 

• Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus. 

What You'll Need to Succeed: 

• An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed. 

• Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them. 

• A driven, independent operator who takes ownership of account outcomes without needing to be managed closely. 

• Strong consultative instincts — able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity. 

• A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results. 

Reporting & Structure: 

This role sits within the Business Development farming structure and reports through the Client Sales leadership team. Compensation reflects a farming-economics model, weighted toward renewal rate, retention, and in-account growth rather than net-new logo acquisition.