- Salary
- $18 – $30/hr
- Location
- Arlington, VA · Remote
- Workplace
- Hybrid
- Type
- Part-time
- Department
- HUBZone
- Experience
- 2+ years
- Education
- Master
- Visa
- Not sponsored
- Source
- Lever
Description
Who Are We?
TSTC is an award-winning, Woman Owned, HUBZone certified Small Business providing services to federal intelligence, law enforcement, civilian and defense agencies. Built upon our Total Service - Total Commitment® cornerstone, TSTC takes pride in our commitment to delivering excellence. Total Service - Total Commitment® is our commitment to our employees, to our teams, and to our clients.
WHAT WE'RE LOOKING FOR:
TSTC is looking for a dependable, customer-focused IT Support Desk Analyst to serve as the first point of contact for IT support across the organization. The ideal candidate is someone who can handle basic ticket management and troubleshooting while maintaining attention to detail. Additionally, the candidate needs to be able to communicate clearly with end users of all technical levels and is genuinely motivated to grow their career in IT.
This is a part-time, non-exempt, W-2 hourly position for approximately 40-45 hours per month.
Successful candidate MUST reside in a HUBZone. This is a requirement. Please visit https://maps.certify.sba.gov/hubzone/map#center=39.828200,-98.579500&zoom=5 to review your address.
Skills
Customer Service