Team Member

Description

Position Summary: Responsible for delivering a “WOW” guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.

Requirements

Key Duties/Responsibilities: • Models a “guest comes first” attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous. • Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency. • Handles guest complaints effectively using the C A R E model – courtesy, apology, resolution, extra effort. • Interacts effectively with diverse groups of people and does not have or display any biases. • Gets along with other team members and always shows care and respect. • Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned. • Follows instructions, is consistently productive and focused. • Willingly accepts direction and feedback from management and other team members. • Follows JIB procedures and standards in performing all workstation activities. • Has excellent record of attendance & punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs. • Is dependable and reliable. • Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures. • Maintains clean, neat appearance; follows uniform and grooming standards. Qualifications: • Demonstrates integrity and ethical behavior. • Ability to stand and walk approximately 90%-95% of shift. • Ability to lift and carry 10-65 lbs. • Ability to take guests’ orders, operate a cash register, and read video monitors. • Ability and desire to work in a very fast-paced environment