- Salary
- $17 – $20/hr
- Location
- Westwood, Massachusetts, US
- Workplace
- Remote
- Type
- Full-time
- Department
- Sales
- Experience
- 1+ years
- Source
- BetterTeam
Description
- Competitive Pay: $17.55–$20.00 per hour.
- Monthly Bonuses: $500–$1,000+ based on performance.
- Top Performers Earn Up to $66,000/year.
- Work From Home: 100% remote, full-time role.
- No Nights or Weekends: Predictable weekday schedule.
- Comprehensive Benefits: Medical, dental, vision.
- Paid Training: Get the tools and support to succeed.
- Career Advancement: Clear path to grow into leadership or specialized roles.
What You’ll Do:
- Handle 40–50+ inbound calls per day from policyholders and potential clients.
- Provide support with billing, claims, policy changes, and product questions.
- Use consultative sales techniques to recommend tailored insurance solutions.
- Meet or exceed performance goals in quality, conversion, and customer satisfaction.
- Maintain accurate records in our CRM system.
- Deliver a high-quality customer experience that builds trust and loyalty.
- Active Life & Health Insurance License in one of the following states:
- MI, WI, IN, FL, GA, NC, SC, or TX
(Applicants without a license or outside these states will not be considered)
- MI, WI, IN, FL, GA, NC, SC, or TX
- 1+ year experience in customer service, call center, or sales.
- Excellent verbal communication and problem-solving skills.
- Ability to work in a fast-paced, performance-driven environment.
- High-speed internet and a landline or VoIP phone (no mobile phones or hotspots)
- Must pass a federal background check.
- Must reside in an eligible state (excluding Dallas, Euless, or San Antonio)
Schedule and Training:
- Training Start Date: October 2025
- Training Hours: Monday to Friday, 8:30 AM – 5:00 PM ET
- Regular Schedule: Weekdays only, between 7:45 AM – 7:00 PM ET
- No weekends or evening shifts
Why Join Us?
Work Location: Remote (Select U.S. States Only)
- Health, dental, and vision insurance
- Paid training and licensing
- Monthly performance bonuses
- Flexible schedule
- Long-term career growth opportunities
- 100% remote work environment
- Dental insurance
- Health insurance
- Work from home