Student Services & Success Coordinator

Job Title

Student Services & Success Coordinator

Agency

Texas A&M University - Corpus Christi

Department

College of Engineering - ENGR

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

PURPOSE

This position will work with our College of Engineering and Computer Science (CECS) personnel and students to better support their academic needs and connect them to appropriate resources within the college and university. They will also facilitate peer-to-peer mentoring between our students and meet with at-risk students to improve our retention rates.

DESCRIPTION

Functional Area 1:  Student Support

Percent Effort: 70%

• Work with students to identify academic challenges and connect them with relevant resources, including tutoring, counseling, and other support services.
• Collaborate with college personnel to ensure students are aware of and have access to the full range of academic and support services available within the college and university.
• Facilitate and oversee peer-to-peer mentoring programs, matching students with mentors who can provide guidance, support, and advice on academic and personal challenges.
• Identify at-risk students and develop individualized support plans to address their specific needs, with the goal of improving retention and academic success.
• Assist students in understanding curriculum requirements to foster informed choices in students’ educational planning.
• Conduct outreach to students and faculty to promote available resources and encourage participation in support programs.
• Organize and lead workshops and events designed to enhance academic skills, resilience, and overall student success.
• Make travel arrangements for students who are attending competitions or conferences.

Functional Area 2: Data Tracking

Percent Effort: 20%

• Monitor and report on the effectiveness of support initiatives, using data to refine and improve programs over time.

Functional Area 3: Other 

Percent Effort: 10%

• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree in applicable field.
• Two years of related experience.
• Additional education/experience may be considered as substitution for the minimum requirements.
  • Associate’s degree and Four (4) years of related experience, OR
  • Master's degree

• Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.
• Excellent customer service skills.
• Attention to detail. Self-motivated and self-directed.
  

PREFERRED QUALIFICATIONS

• Master’s degree or above in education or counseling.
• Academic advising or academic coaching experience within a higher education institution.
• Experience in Argos, Banner, & Navigate.
• Experience in event planning and coordination.

SALARY: Up to $3,657.34 Monthly (Up to $43,888.08 Annually, Approximately)

NOTE: Employment may be impacted by the Presidential proclamation issued on September 19, 2025 and the moratorium issued by Texas Governor Abbott on January 27, 2026.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

INSURANCE:

• Medical
  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
  • Up to 83% of premium covered by the university:
    • Employee and Spouse
  • • Employee and Children
    • Employee and Family coverage
• Dental & Vision
• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness
• Book scholarships
• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.
• 8 hours of sick leave time off every month.
• 8 hours of paid time off for Birthday leave.
• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.