Manager, Portfolio Operations, Medical Evidence Generation, Managed Access Programs, & Real-World Evidence - Global Medical (multiple openings)

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

The Manager, Portfolio Operations provides centralized operational support, systems oversight, compliance execution, and administrative services across the MEG Operations team and portfolio, allowing Global Trial Leads (GTLs) and Global Trial Associates (GTAs) to focus on study leadership and end-to-end study accountability and execution. This role serves as the central point of accountability for systems, documentation, quality and compliance (e.g., eTMF, CTMS, financial administration, purchase order management, invoice processing, and study documentation oversight).

This role works closely with therapeutic area (TA) MEG Operations team to drive standardization, compliance, and operational efficiency across the portfolio. This is a centralized, cross-therapeutic-area role supporting all medical studies within MEG Operations.

This role will report into the Senior Director, Business Operations Lead, MEG Operations.

Responsibilities

1. Study Systems & Documentation Excellence

• Owns portfolio-wide eTMF oversight, quality, completeness, and inspection readiness.
• Drives periodic eTMF health reviews and remediation activities.
• Establishes standards, metrics, and KPIs for document compliance.
• Ensures consistent document management practices across all studies.

2. CTMS & Operational Data Management

• Manages CTMS processes and data quality
• Monitors study records, milestone accuracy, and portfolio reporting
• Implements governance for system usage and compliance
• Supports system enhancements, training, issue resolution

3. Financial Operations

• Manages centralized invoice processing and reconciliation activities
• Oversees purchase order creation, tracking, and lifecycle management
• Ensures compliance with procurement and financial controls
• Supports budget tracking and accrual monitoring

4. Study Closure & Archive Support Services

• Follows standardized closure and archival processes
• Coordinates documentation readiness for closed studies
• Monitors closure milestones and archive compliance
• Partners with GTLs/GTAs to support timely study closeout

5. Operational Process Excellence

• Creates and maintains standardized tools, templates, checklists, and workflows
• Harmonizes operational practices across therapeutic areas
• Identifies efficiency opportunities and automation solutions
• Establishes consistent service delivery models across the portfolio

6. Compliance & Inspection Readiness

• Monitors operational compliance metrics across studies
• Coordinates remediation activities for recurring operational issues

Qualifications

• BA/BS or equivalent degree in relevant discipline.
• Manager level: minimum 3-5 years of experience in clinical/medical trial operations, systems administration (eTMF/CTMS), financial operations, or related pharmaceutical/healthcare industry experience.
• Experience with eTMF and CTMS systems required.
• Experience with purchase order management, invoice processing, or financial administration in a clinical/medical trials environment preferred.
• Strong understanding of GCP/ICH guidelines, document management standards, and inspection readiness requirements.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple studies and therapeutic areas simultaneously and prioritize competing demands.
• Strong communication and stakeholder management skills, with the ability to partner effectively with cross-functional partners.
• Experience driving process standardization or continuous improvement initiatives preferred.
• Travel requirement of up to 5%.

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We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1607302 : Manager, Portfolio Operations, Medical Evidence Generation, Managed Access Programs, & Real-World Evidence - Global Medical (multiple openings)